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Marina PuelMP

Marina Puel

Administrative Assistant

€225/day
1 project
Béziers, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marina

Are you a manager, entrepreneur, SME, or info-preneur who lacks time to manage administrative tasks, orders, or customer relations?
I help you structure, streamline, and secure your daily management so you can focus on your core business.

With over 10 years of experience in administration, sales administration (ADV), and customer service, in both French and international environments, and as a former expatriate, I act as a true extension of your company: reliable, autonomous, and solution-oriented. I'm often called "problem-solving" because where there's a problem, there's always a solution.

I can assist you with all or part of your back-office:

Administration & Sales Administration (ADV)
Quotes, pricing, order placement and follow-up
Invoicing, contracts, dispute management
Deadline monitoring, client/supplier coordination
Implementation and optimization of administrative processes
Customer Service & Commercial Relations
Management of client requests (email, phone, platforms)
File and complaint follow-up
B2B and B2C client relations
Fluent communication in French and professional English
Operational & Digital Support (WordPress, social media, system.io)
Website management and updates (content, structure)
Tool organization (Office 365, ERP, CRM)
Project management

My added value

✔️ Entrepreneurial vision: I understand your challenges regarding profitability, time, and mental load
✔️ High autonomy
✔️ Diverse sector experience: industry, energy, services, real estate
✔️ Versatility: administration, sales administration (ADV), customer service, and digital
✔️ Rigor + service mindset: reliable, organized, client satisfaction oriented

Types of projects I usually manage

Outsourcing of administration and sales administration (ADV)
Administrative management for SMEs, freelancers, and entrepreneurs
Occasional or recurring support (reinforcement, replacement, growth)
  • Swedish

    Basic

  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Can work on-site
Béziers (up to 50km)

Experience

  • Karré d'as
    Malt logoOn Malt
    Assistance in structuring the website
    EDUCATION AND E-LEARNING
    February 2026 - March 2026 (1 month)
    Béziers, France
    I helped Laure with the design of her website, as well as the installation and activation of plugins.
    Website Design Wordpress
  • Destination Maternité
    Founder
    HEALTH AND WELLNESS
    June 2024 - Today (2 years)
    34500 Béziers, France
    My website Destination Maternité informs expectant mothers in their preparation for maternity. Through advice and testimonials, I offer resources to help them serenely anticipate the arrival of their child on topics such as fertility treatment, pregnancy, childbirth, breastfeeding, and postpartum.

    Creation and management of website on Wordpress, copywriting.
    Wordpress Social Media
  • Harmonie Design Immobilier
    Interior Designer, Feng Shui Coach, Home Organizer
    October 2022 - Today (3 years and 8 months)
    34500 Béziers, France
    Serving individuals, investors, and professionals in enhancing their property: interior design, feng shui, home staging, home organizing
    My website Destination Maternité informs expectant mothers in their preparation for maternity. Through advice and testimonials, I offer resources to help them serenely anticipate the arrival of their child on topics such as fertility treatment, pregnancy, childbirth, breastfeeding, and postpartum.
    Wordpress Social Media Real Estate Investment Interior Design Sense of Organization

Reviews

5.0

Out of 1 rating

L

Laure

Présidente / société formation - Karré d'as

Reviewed on 3/15/2026

We are currently creating our website to offer our products, including online training. Marina took charge of the WP website design, including all the necessary modules/plugins for site security as well as the marketing aspects (SEO, pop-up ads, information sharing). Efficient, relevant, and precise, Marina has enabled us to move forward quickly to focus on high-value-added tasks.

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Education

  • Pro Blogger
    Oliver Roland
  • Green Belt Duolingo
    Swedish
    Green Belt Duolingo

Skill set

Categories

  • Other