Freelancer profile translated to English.
Back to original languageAbout Marina
Are you a manager, entrepreneur, SME, or info-preneur who lacks time to manage administrative tasks, orders, or customer relations?
I help you structure, streamline, and secure your daily management so you can focus on your core business.
With over 10 years of experience in administration, sales administration (ADV), and customer service, in both French and international environments, and as a former expatriate, I act as a true extension of your company: reliable, autonomous, and solution-oriented. I'm often called "problem-solving" because where there's a problem, there's always a solution.
I can assist you with all or part of your back-office:
Administration & Sales Administration (ADV)
Quotes, pricing, order placement and follow-up
Invoicing, contracts, dispute management
Deadline monitoring, client/supplier coordination
Implementation and optimization of administrative processes
Customer Service & Commercial Relations
Management of client requests (email, phone, platforms)
File and complaint follow-up
B2B and B2C client relations
Fluent communication in French and professional English
Operational & Digital Support (WordPress, social media, system.io)
Website management and updates (content, structure)
Tool organization (Office 365, ERP, CRM)
Project management
My added value
✔️ Entrepreneurial vision: I understand your challenges regarding profitability, time, and mental load
✔️ High autonomy
✔️ Diverse sector experience: industry, energy, services, real estate
✔️ Versatility: administration, sales administration (ADV), customer service, and digital
✔️ Rigor + service mindset: reliable, organized, client satisfaction oriented
Types of projects I usually manage
Outsourcing of administration and sales administration (ADV)
Administrative management for SMEs, freelancers, and entrepreneurs
Occasional or recurring support (reinforcement, replacement, growth)
Swedish
Basic
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Béziers (up to 50km)
Experience
- Karré d'as
On Malt
Assistance in structuring the websiteEDUCATION AND E-LEARNINGFebruary 2026 - March 2026 (1 month)Béziers, FranceI helped Laure with the design of her website, as well as the installation and activation of plugins. - Destination MaternitéFounderHEALTH AND WELLNESSJune 2024 - Today (2 years)34500 Béziers, FranceMy website Destination Maternité informs expectant mothers in their preparation for maternity. Through advice and testimonials, I offer resources to help them serenely anticipate the arrival of their child on topics such as fertility treatment, pregnancy, childbirth, breastfeeding, and postpartum.Creation and management of website on Wordpress, copywriting.
- Harmonie Design ImmobilierInterior Designer, Feng Shui Coach, Home OrganizerOctober 2022 - Today (3 years and 8 months)34500 Béziers, FranceServing individuals, investors, and professionals in enhancing their property: interior design, feng shui, home staging, home organizingMy website Destination Maternité informs expectant mothers in their preparation for maternity. Through advice and testimonials, I offer resources to help them serenely anticipate the arrival of their child on topics such as fertility treatment, pregnancy, childbirth, breastfeeding, and postpartum.
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Education
- Pro BloggerOliver Roland
- Green Belt DuolingoSwedishGreen Belt Duolingo
Skill set
Categories
- Other