Freelancer profile translated to English.

Description

Specialized in business development, I help companies improve the skills of their sales teams.

With proven expertise in the tourism and airline sectors, I design and deliver tailor-made training focused on concrete issues: commercial action plan, sales cycle, key account negotiation, customer relationship optimization, and complex account management in project mode.

Passionate about knowledge transfer, I combine interactive pedagogy and practical tools to ensure lasting results.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

MaP Formation
Business Development Trainer
March 2024 - Today (2 years and 3 months)
Colombes, France
Certified Professional Trainer for Adults (FPA)
Key account management in project mode
Optimization of telephone interactions
Conflict management
Developing sales and negotiation techniques
Training in English and French
American Airlines
Key Account Manager
January 2008 - September 2023 (15 years and 8 months)
Paris, France
Contractual negotiation with purchasing departments
Management of multinational commercial agreements
Transversal management of country sales representatives for key accounts
Development of commercial relationships
Animation of travel agency networks
Design and delivery of client product training sessions
Training on CRM and processes
Portfolio of $30M in 2022.
Market share +2.8pts