Freelancer profile translated to English.
Back to original languageAbout Marina
Customer service/ Proofreading-Writing / Translation / Community manager
👩💻 Looking for someone to support you in customer relations? Who masters spelling, writing-proofreading-editing, and translation? I'm here to help!
Areas of expertise:
🍷 Wines & Spirits
💆🏼 Wellness
🌍 Tourism, Travel
🎾 Sports
Passionate about languages, travel, and the world of wine, I offer my services for:
- Translation (of documents, websites, social media) in French, English, Spanish
- Proofreading, reformulation, and spelling correction of various materials (this aspect is often overlooked, and one can never proofread enough)
- Writing newsletters, articles, in French, English, Spanish.
- Customer service: responding to emails, chat, phone calls, appointment management...
- Community Management, to help you manage your Facebook, Instagram, LinkedIn social media by engaging the community, organizing the content you offer, managing comment moderation, and responses.
For whom? 🤔
Whether you are a company or an entrepreneur, I help you lighten your workload according to your needs, whether regularly or occasionally.
I have been collaborating with Dorms and Radical Storage for 2 years for very regular translations and proofreading for their website and newsletters.
I am demanding and attach great importance to spelling and syntax, to details, which allows me to carry out serious work, within deadlines.
Do not hesitate to contact me!
Looking forward to hearing from you,
Marina
French
Native or bilingual
English
Fluent
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- Dorms.comCustomer Service and TranslationTRAVEL AND TOURISMJune 2024 - Today (2 years)(Remote)Responsible for responding to customer service requests (all tickets in French, and some requests in English)Creating response templates, forwarding to different departments.Translation and editing, proofreading for website descriptions
- RadicalStorageTranslation/ProofreadingTRAVEL AND TOURISMFebruary 2021 - Today (5 years and 3 months)Montpellier, FranceI am responsible for English-French translation and proofreading for website elements and associated tools, for every update, translation of newsletters and blog articles
- RealServiceSatisfaction Survey Officer and Questionnaire WritingREAL ESTATEApril 2021 - April 2021 (1 month)Montpellier, FranceContacting companies for a satisfaction survey regarding the landlord, and writing the answers to the questionnaire in EnglishContact over email and phone companies to conduct interview regarding their landlords, and write the answers in english
Recommendations
Be the first to recommend Marina
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in Tourism, Leisure and EventsGroupe ESC Troyes2017Management du Tourisme