Freelancer profile translated to English.

Description

A woman of action, dynamic and autonomous, I thrive in diversity and challenges. I enjoy and know how to manage difficult and conflictual situations thanks to my business expertise and emotional intelligence. My experience in managing logistics sites, customer relations centers, and projects allows me to intervene quickly in various areas.

I am appreciated for my ability to align customer and employee expectations with company needs.

Pugnacious and resilient, I lead committed teams in a supportive environment conducive to development and operational excellence.

Languages

French
Native or bilingual
English
Fluent
German
Conversational

Workplace preferences

Can work on-site

Metz (up to 50km), Paris (up to 50km), Lyon (up to 50km), Strasbourg (up to 50km), Lille (up to 50km)

CNP Assurances,
Transition Manager
May 2024 - February 2025 (9 months)
Poitiers, France
Head of MRH and Auto Compensation Department
Context:
Management of compensation activities in a climate of tension and concern among management and employees.
Challenges:
Regain team trust.
Harmonize processes between the two sites.
Manage the external service provider.
Achievements:
Deployment of the action plan to regain the trust of employees, managers, and trade unions.
Overhaul of working hours.
Implementation of per-activity pricing with the service provider.
Implementation of a new version of the call management and EDM tool
Transalliance,
Projects Director
December 2022 - November 2023 (1 year)
Dudelange, Luxembourg
Management of the group's logistics and transport design offices.
Steering of innovative projects: AMR, drone, automation.
Transalliance,
Transition Manager
April 2022 - November 2022 (7 months)
Alpes (El Tesoro), CHP, Mexico
Management of 2 B2B sites near Lyon, budget > €10 million
Context:
Taking over management of the sites in a climate of high tension between General Management, clients, and employees.
Challenges:
Regain client trust for upcoming tenders.
Ease social tensions.
Establish a new management team.

Achievements:
Restructuring of the Management Committee and recruitment of employees. Regained trust from teams and employee representative bodies. Satisfaction of all clients at the end of the mission and renewal of certain contracts