Freelancer profile translated to English.

Description

Expert trainer in sales, commerce, customer relations, and retail. I support professionals and teams in developing their skills to maximize their commercial performance and improve customer experience. My training courses are practical, results-oriented, and adapted to current market challenges.

Languages

Portuguese
Native or bilingual
Spanish
Basic
English
Basic

Workplace preferences

Can work on-site

Chartres (up to 50km)

EURIAL
GMS HM/SM SECTOR MANAGER
December 2018 - Today (7 years and 8 months)
Management and development of turnover for a portfolio of 60 stores. Analysis of Nielsen data. Ambassador and guarantor of compliance with marketing and commercial procedures. Implementation of action plans to ensure sector performance and profitability. Monitoring and achievement of national objectives. Customer negotiation and loyalty. Management of promotional resources and tools. Merchandising and planning management.
Groupe COUTURIER
SALES AND MARKETING MANAGER
January 2016 - January 2018 (2 years)
Viale Dreux, Todi, PG, Italy
Implementation of sales strategy and profitability development. Management, analysis of commercial activity and performance. Management of 5 sales representatives, animation, recruitment, training, and coaching. Management of customer loyalty and satisfaction. Organization of events. Competitive intelligence and implementation of commercial campaigns. Setting and monitoring of commercial objectives. Control of procedure compliance.
Groupe COUTURIER
COMMERCIAL AND MARKETING PROJECT MANAGER
January 2014 - January 2016 (2 years)
Viale Dreux, Todi, PG, Italy
Creation of sales support tools. Analysis of customer portfolios and market research. Strategic support for development plans.

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BEP SALES MERCHANT ACTION
Lycée professionnel Elsa Triolet Lucé (28110)
2009
BEP VENTE ACTION MARCHANDE
BACHELOR MARKETING AND COMMERCIAL DEVELOPMENT IN WORK-STUDY
CCI Chartres (28000)
2014
BACHELOR MARKETING ET DÉVELOPPEMENT COMMERCIAL EN ALTERNANCE

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Marketing Consultant

Marina D.

TRAINING SALES / CUSTOMER RELATIONSHIP / RETAIL

About Marina

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