Freelancer profile translated to English.

Description

I offer remote customer support and customer relations missions.

I am involved in managing incoming calls, telephone reception, appointment scheduling, customer support, as well as following up on customer requests.

Serious, organized, and reliable, I respect instructions, deadlines, and confidentiality. I quickly adapt to work tools and established procedures.

Available quickly for remote customer support, incoming calls, customer relations, or administrative organization missions.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Marie poete
Secretary
June 2025 - December 2025 (6 months)
Le Cannet, France
Managing customer relations and telephone exchanges in various contexts.
Reception, message taking, information transmission, and follow-up of requests.
Organization of tasks, adherence to instructions and deadlines.
Comfortable on the phone, clear and professional communication.
Available quickly for remote customer support, incoming calls, or appointment scheduling missions.
Secteur médical
Telephone Relations Officer
MEDICAL
January 2018 - December 2024 (6 years and 11 months)
Managing telephone calls and exchanges with patients and health professionals.
Telephone reception, message taking, information transmission, and organization of requests.
Strict adherence to confidentiality, instructions, and procedures.
Accustomed to managing various interlocutors, prioritizing requests, and communicating clearly and professionally.