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Marie-Tiffanie ClappazMC

Marie-Tiffanie Clappaz

User researcher health, social, mobility, education

€800/day
Grenoble, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marie-Tiffanie

Do you have a study project concerning a highly "sensitive" subject? I probably have an additional asset :)

  • Examples of Publics interviewed/observed *
Professionals: health professionals (from psychiatrist to dermatologist to pharmacists, nursing assistants...).
Individuals:
Children, adolescents, adults on sexuality topics, caregivers, elderly people, people in great solitude, people with silent illness...

*Qualitative studies*:

Design of ad hoc methodology, management of studies and field team, field work, analysis report and recommendations
+ management of quantitative studies

*Topics covered*:

Exploratory study, concept test, packaging test, co-design, communication pre-test...

*Know-How*:

Interviews, in-situ observation, focus group facilitation, co-creation workshop facilitation

*Sectors*:

Mobility, Health, Dermo-cosmetics, Real Estate, Industry, e-commerce, Digital, Energy...

*Examples of studies conducted*:

Exploratory study, experience journey (physical / digital), readership study, concept test (products / services), communication pre-test, management of European barometer...

*Specialties*:

. Design of particularly immersive methodology: following journeys on the highway, observing motorists in driving situations, user tracking over a period of 1 to 2 months...
. conducting filmed interviews for institutional videos

*Group facilitation*: from 2 to 250 and more



*References*

Livi, Baracoda, Public Health, FondaMental Foundation, Bien Vieillir Foundation (Korian),
Sanofi,
CEA, Métropole, Chamber of Trades,
Paris Airports, Alstom University, Volvo Trucks
  • English

    Fluent

Can work on-site
Grenoble (up to 50km), Paris (up to 100km), Lyon (up to 100km), Annecy (up to 100km)

Experience

  • Option Way
    Assistant Study Manager
    CONSULTING AND AUDITS
    April 2009 - September 2009 (5 months)
    Paris, France
    Missions:
    - Coordination of qualitative studies
    - Management of on-line studies.
    - Writing recruitment and animation guides
    - Conducting face-to-face interviews
    - Conducting street interviews (vox pop)
    - Video editing...
    - Realization of study reports
    Video editing Market research Marketing study Needs assessment
  • Plan Créatif
    Study Manager
    CONSULTING AND AUDITS
    September 2011 - June 2012 (9 months)
    Paris, France
    Missions:
    - Coordination and realization of qualitative study fields (in-situ observations, interviews, focus groups, ergo tests...)
    - Writing qualitative and quantitative study reports
    - Realization of benchmark

    Sectors of activity:
    Health, Industry, E-commerce, Public organizations, Automobile, Transport...
    User Research Advice Marketing Process facilitation Innovation
  • Agence Babel
    User Intelligence Consultant
    CONSULTING AND AUDITS
    January 2012 - January 2018 (6 years)
    Paris, France
    - Management of the commercial relationship: support / advice, realization of commercial proposals, budget management
    - Management and realization of studies (qualitative and quantitative)
    - Realization of "user experience" diagnostics: ethnographies, interviews, UX...
    - Writing study reports, strategic recommendations, product and service specifications.
    - Management and facilitation of creativity meetings, focus groups, interviews
    - Identification of trends, and realization of benchmark
    - Management of video presentation supports
    - Management and realization of video reports (field interviews)

    Sectors of activity:
    Health, Real Estate, Service, Transport, Automobile, Industry, E-commerce, Dermo-cosmetics...
    User Research Marketing Innovation Advice Process facilitation Marketing study Needs assessment Benchmark

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Education

  • DUT Information Communication spécialité Publicité
    IUT Michel de Montaigne - Bordeaux
    2009
  • Licence de sociologie
    Université Pierre Mendès France - Grenoble
    2011

Skill set

Categories