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Marie K.MK

Marie K.

Operations Director / Chief of Staff

€850/day
Aix-en-Provence, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marie

I support leaders (CEOs, founders, executive committees) in key phases of structuring, transformation, and scaling.

My role: bridging vision and execution.
I transform complex challenges into clear, managed, and measurable action plans.

I typically intervene in contexts where:
  • growth creates complexity
  • the organization is reaching its limits
  • teams are moving forward... but without a sufficiently structuring framework
  • the leader is too busy to maintain perspective

In concrete terms, I secure and accelerate execution.

What I do:

1. Structuring & Organization
Implementation of operational models (processes, rituals, governance)
Clarification of roles & responsibilities (RACI, target organization)
Structuring of key functions (sales, delivery, back office)

2. Performance Management
Definition of KPIs & dashboards (CRM, BI, finance)
Implementation of effective management routines (Board meetings, committees, reporting)
Decision-making support (analysis, scenarios, trade-offs)

3. Transformation & Strategic Projects
Management of cross-functional projects (tools, organization, offering)
Change management support (adoption, discipline, execution)
Launching or repositioning of activities

4. Leader's Right Hand (Chief of Staff)
Prioritization and follow-up of strategic issues
Preparation of key decisions
Coordination of teams and streamlining of communication
Saving time and bandwidth for the leader

5. Cross-functional Operational Support (HR, Finance, Ops, Marketing)
During growth or stress phases, certain key functions are often undersized or unstable.
I intervene directly to fill these gaps, temporarily or structurally.

Intervention Modalities:
  • One-off missions (audit, structuring, scoping)
  • Support over several months (fractional COO / Chief of Staff)
  • Interventions in direct support of the leader or the executive committee
  • English

    Fluent

  • French

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Aix-en-Provence (up to 50km), Aix-en-Provence (up to 30km), Paris (up to 10km), Lyon (up to 10km)

Experience

  • Donos conseil
    Opportunity Audit
    CONSULTING AND AUDITS
    April 2026 - April 2026
    Marseille, France
    In a context of growth and structuring of its activities, Donos Conseil requested an audit to evaluate the relevance of a specific strategic development, measuring its economic potential, organizational impacts, and conditions for success.

    My mission consisted of framing a comprehensive analysis around three axes:

    1. Existing Situation Diagnosis
    Analysis of current activities, revenue streams, and acquisition methods
    Mapping of internal resources (organization, processes, key dependencies)
    Identification of differentiating strengths and areas of fragility

    2. Development Scenario Modeling
    Construction of several scenarios (conservative, intermediate, ambitious)
    Financial impact projections (revenue, costs, break-even point, ROI)
    Assessment of structuring needs (resources, tools, management)
    Analysis of risks associated with each option

    3. Strategic Recommendations & Roadmap
    Decision on the real opportunity of the project considering constraints and potential
    Identification of essential prerequisites for launch
    Proposal of a structured action plan with prioritization of initiatives
    Implementation of management indicators to secure execution

    Result:
    A clear, quantified, and actionable vision enabling management to make an informed decision, integrating profitability, internal capacity, and strategic coherence.
    Growth Strategy Audit interne Business plan analyse stratégique Recommandation stratégique
  • The Hive Company
    Transition Manager
    DIGITAL AND IT
    July 2025 - Today (11 months)
    Aix-en-Provence, France
    In a context of growth and operational complexity, THE HIVE COMPANY initiated a global structuring mission to enhance its performance, ensure reliable management, and align all its functions.

    Cross-functional audit of key departments (HR, Finance, Back-Office, IT, Sales) to identify structural friction, misalignment, and scalability limitations.

    Complete overhaul of governance with the implementation of management bodies, structuring of rituals, formalization of decision-making processes, and deployment of arbitration matrices. Clarification of roles and responsibilities at each organizational level.

    Structuring and alignment of support functions (HR, Communication, IT, Administration) with standardization of processes, inter-team workflows, and operational practices.

    Implementation of unified, data-driven management: definition of weekly and monthly KPIs, construction of consolidated executive reporting, integration of risk monitoring and alert mechanisms, and creation of a common documentation repository.

    Deployment of a culture of execution and accountability, with the introduction of operational excellence standards and support for teams in adopting new ways of working.

    Strategic management through OKRs: directional framing, operational deployment, complete orchestration, and skill development for managers.
    Implementation of cross-functional quality control (HR, sourcing, internal processes) to ensure operational reliability and embed the organization in a continuous improvement logic.

    Direct support to General Management on strategy, prioritization, executive communication, and production of materials for management bodies.
    Result: a structured, managed, and aligned organization capable of supporting its growth with a high level of excellence, clarity, and operational performance.
    Quality Management Optimisation des processus Audit interne OKR Implementation Structuration d'entreprise
  • Le Wagon
    Operations Director & Strategic Management
    EDUCATION AND E-LEARNING
    July 2023 - January 2025 (1 year and 6 months)
    Marseille, France
    Managed strategy and operations for two entities, focusing on structuring, performance, and alignment.

    Defined and executed strategy (business model, growth, positioning) with the implementation of executive governance (Executive Committee/Management Committee, OKRs, KPIs, management rituals).

    Structured operations: standardized processes, multi-department optimization, improvement of overall quality and efficiency.

    Full financial management: P&L, budgets, margins, forecasts, cash management, and business performance tracking.

    360° HR management: recruitment, role structuring, managerial skill development, fostering a culture of accountability and performance.

    Cross-functional leadership and change management: managed complex projects, aligned teams, and industrialized work methods.

    Managed strategic relationships: coordinated institutional partnerships, managed tenders, and represented the company externally.
    Pilotage budgétaire Gestion RH Talent Management and Employee Development Growth Strategy

Recommendations

Maxime DelayerMD
JD
Maxime Delayer and 1 other person have recommended Marie

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Education

  • MSc International Marketing
    HEC Paris
    2013
  • M2 Institutional Communication
    Sciences Po Aix
    2012

Skill set

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