About Marie
- Email management
- Order registration / quote requests
- File follow-up
- Schedule and deadline management
- Delivery planning
- Database management and updates
- Invoicing
- Debt collection: customer reminders
- File organization and archiving
- Document drafting
- PowerPoint / Canva presentation preparation
- The diversity of tasks has allowed me to acquire different skills, particularly organization and rigor in carrying out my missions
- Versatility allows me to touch on everything
- Autonomy allows me to thrive in my job, organizing my various tasks at my own pace
French
Native or bilingual
Experience
- PARTEDIS SERVICES (Négoce)Administrative assistant, claims managerRETAIL (SMALL BUSINESS)December 2024 - Today (1 year and 8 months)Mérignac, FranceCurrently employedby PARTEDIS, mainly handlingtasks related to claims files and customer credit.
- Email management
- Forwarding claims files to collection agencies
- Claims file follow-up, recording received payments, filing and archiving
- Opening professional customer accounts
- Managing credit insurer guarantee requests and cancellations
- Informing agencies about guarantee modifications
- Monitoring small internal risks on customer accounts
- Assisting Credit Managers
- UFORCA NationalAdministrative and accounting assistantCIVIC AND SOCIAL ORGANIZATIONSOctober 2024 - December 2024 (2 months)Bordeaux, FranceAs an administrative assistant at the UFORCA National association, a training center, I performed classic secretarial tasks as well as accounting follow-up for eight different SCI (real estate investment companies):
- Email management
- Phone reception
- Registration of enrollment requests
- Enrollment follow-up
- Printing and assembling training files
- Sending certificates and invoices
- Unpaid invoice reminders
- Retrieving invoices from various websites and platforms
- Recording invoices in accounting using CEGID software
- Collaboration with the association's accounting firm
- ADRE RESEAUXVersatile administrative assistantMECHANICAL ENGINEERINGMarch 2023 - October 2024 (1 year and 7 months)Mérignac, FranceAs an administrative assistant, I was responsible for 4 agencies, but I also responded to requests from other agencies when necessary:
- Switchboard management
- Management of various email inboxes
- Mail management
- Recording customer quote requests in a software
- Invoicing
- Debt collection
- Management of vehicle appointments (technical inspections, servicing, maintenance...)
- Creation of files for responding to tenders
- Collaboration with several company agencies (agency managers, business developers, technicians) for file, invoicing, and vehicle follow-up
- Filing and archiving
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Education
- BTS ASSISTANT MANAGERLycée Louise Michel2017Gestion administrative Utilisation des outils Pack Office Elaboration de plan de résolution de problèmes
- Legal Secretary Specialization CertificateENADEP - ESAS - Law firm work-study2017Secrétariat classique et juridique Accueil physique et téléphonique Gestion des emails et envoi de courriers Préparation des dossiers de plaidoiries Suivi des dossiers et transmission des éléments dans les délais