Freelancer profile translated to English.
Back to original languageAbout Marie
Welcome to my profile! đ
Need to delegate?
Free up time?
Move forward more effectively on your projects?
I am here to serve you, and I make it a point of honor.
As a Digital Assistant, I offer my services using various digital tools and technologies to meet your needs.
My areas of expertise:
- Calendar, email, and call management đïžđ§đ
- Organization of business trips (with accommodation if necessary) đ«đš
- Appointment setting đ
- Digitization and archiving of documents đ
- Preparation of quotes and invoices đ°
- Expense tracking and unpaid invoice follow-up â°đł
- **Customer service**: Technical support, request processing, feedback and suggestion collection đŹđ€
- **Sales administration**: Order and complaint management, website configuration, sales funnels đđïžđ»
- **Social media management**: Profile optimization, community management (without post creation), post scheduling, app settings configuration đ±đŹ
- **Moderation service**: Creation/customization of moderation rules, live chat and comment monitoring đĄïžđ
- Administrative and financial help đŒđž
- Booking trips and outings đ§łđ«đœïž
- Online shopping (for goods or groceries) đïž
- Scheduling appointments and online research đđ
- Emotional support through active listening đ€
I am committed to remaining flexible to offer you tailored solutions.
To discuss your needs and find tailor-made solutions for you and your business, contact me without delay đ
Looking forward to collaborating with you, đ€
Marie
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- DomitysWaitress in cateringRESTAURANTS AND FOOD SERVICEAugust 2023 - Today (2 years and 10 months)Currently employed at Domitys, I work as a waitress in a serviced residence for independent seniors. My role is not limited to serving meals: it is a versatile position that requires rigor, a sense of service, and genuine attention to people.I handle room setup, table service, adherence to specific dietary requirements, clearing, and tidying. Most importantly, I ensure that each resident has a pleasant experience in a calm and caring atmosphere. It requires listening, anticipating, being available, while maintaining smooth organization.What I particularly enjoy about this position is the close interaction with residents and the variety of tasks. Ultimately, it is very similar to an assistant role:â I handle various requests, often on the spot, with diplomacy and efficiency.â I organize my work methodically to meet deadlines and a precise framework.â I adapt to different profiles, demonstrating discretion, patience, and initiative.Table service becomes a real moment of exchange and coordination, combining reception, management, and daily support. It is a rich experience that requires more than just catering skills: it is an accompanying role, very close to what is expected of an assistant.
- Mas & AssociésExecutive AssistantLEGALApril 2022 - October 2022 (7 months)Toulouse, FranceAt Mas & Associés, I held a versatile executive assistant position within a notary firm structured around two departments: the closing department and the reception department.In the closing department, I managed the schedules of the notaries and their collaborators. I ensured coordination between the various stakeholders to set appointment times for signing sales deeds. This required rigorous organization, great responsiveness, and good prioritization, in an environment where legal deadlines are often tight.In the reception department, I was responsible for welcoming clients in person and handling a large volume of calls (around 100 per day). I also managed the firm's inboxes, incoming and outgoing mail (reception, postage, sending), and updated client data in our internal systems.This position allowed me to develop a solid professional demeanor, combining client relations, administrative management, and internal coordination. I was often the point of contact between the teams and clients, playing a key role in the smooth running of cases. It was a comprehensive experience that demanded rigor, flexibility, and a genuine sense of contact.
- Odalys CityReceptionistHOSPITALITYMarch 2023 - March 2023 (1 month)Toulouse, FranceI worked as a receptionist in an Odalys City hotel residence. I was responsible for welcoming guests, both upon arrival and departure. I managed check-ins, check-outs, payments, and reservations made in person, by phone, or via Booking.I answered calls and emails, handled customer requests, and maintained the establishment's inbox. I also performed basic secretarial tasks (Word, Excel) to support the team administratively.It was a comprehensive role that required rigor, good organization, and a genuine sense of contact. I had to remain responsive, know how to handle unforeseen events, and always maintain a professional attitude with clients.
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Education
- Professional Certification "Digital Marketing and Online Advertising Manager".Oreegami2023ï· Intervenir sur toutes les Ă©tapes du cycle de vie client pour optimiser la croissance de lâactivitĂ© (mĂ©thode AARRR) ï· Faire les bons choix en matiĂšre dâe-commerce ï· MaĂźtriser les leviers marketing tels que SEA, rĂ©seaux sociaux, VOL, display, programmatique, emailing, affiliation, SEO, Retail media ï· GĂ©rer un projet avec de multiples acteurs ï· Communiquer en entreprise ï· Choisir les bons indicateurs de performance ï· GĂ©rer des donnĂ©es pour analyser des performances en marketing digital ï· Utiliser les outils dâanalyse et de suivi adaptĂ©s au besoin
- Certification "Legal Assistant" Level 5 (BAC+2)I.J.A Bordeaux2021MaĂźtrise de : - Lâenvironnement juridique (droit civil, pĂ©nal, commercial, social, pratique notariale) - Des procĂ©dures (civile, pĂ©nale, voies dâexĂ©cution) - Des techniques de secrĂ©tariat juridique et de bureautique (rĂ©daction des actes et des courriers, dactylographie, gestion du poste informatique, maĂźtrise de GENAPI et LYSIAS). âą DIDACT (Formations bureautique, Word, Outlook). âą Certificat Voltaire â Score 678/1000 (Niveau professionnel)
Certifications
- Google Certification - Fundamentals of Digital MarketingGoogle2023