Freelancer profile translated to English.
Back to original languageAbout Marie
Customer relations professional, with excellent team spirit and a strong learning capacity. Solid experience in customer loyalty, business development and customer experience optimization, with a structured, proactive and results-oriented approach.
French
Native or bilingual
English
Basic
Italian
Basic
Can work on-site
Paris (up to 50km)
Experience
- Assurément Pas Cher & AnimAssurLOAN INSURANCE & MUTUAL CONSULTANTBANKING AND INSURANCENovember 2025 - February 2026 (3 months)Sale of insurance products for brokers (loan insurance, mutual insurance) Customer advice and guidance, support. Compliance with quality procedures and performance objectives.
- MAAF ASSURANCESCUSTOMER RELATIONS ADVISOR IN AGENCY (FIXED-TERM CONTRACT)January 2025 - November 2025 (10 months)Sale of insurance products (car, home, provident) Customer advice and guidance, claims management. Additional sale of health insurance. Compliance with quality procedures and performance objectives.
- Arc EuropeCUSTOMER CARE AND SALESJanuary 2023 - January 2025 (2 years)Back office, inbound calls: customer care, email management, macro creation. Automotive sector: inbound calls. Long-term freelance collaboration with an outsourcing company for various customer service and sales support missions.
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Education
- CERTIFICATION CLOSING HIGH TICKET Closing High Ticket2021CERTIFICATION CLOSING HIGH TICKET Closing High Ticket
- OBTAINING ORIAS IAS 1 INSURANCE2026OBTENTION ORIAS IAS 1 ASSURANCES
Categories
- Other