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Marie MigliassoMM

Average response time: 1 hour

Freelancer profile translated to English.
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About Marie

Looking for a reliable, responsive, and versatile person to manage your customer service, online sales, or administrative tasks? Look no further!

My name is Marie, I am a freelancer and I have been supporting companies for several years in managing their customer relations, putting products online, live sales animation, as well as in daily administrative support.

🎯 What I can do for you:

Respond to your customers professionally (email, chat, social media, phone)

Put your products or lots online (Shopify, auction platforms…)

Provide human and efficient after-sales support

Manage orders, follow-ups, reminders

Save you time on your administrative tasks

💡 I have dual experience in e-commerce (NBM Groupe) and auction sales (Hôtel des Ventes Nice Riviera), with a customer quality and rigor-oriented approach.

Available, autonomous, and always in a good mood 😊
I would be delighted to bring my skills to your project.
  • French

    Native or bilingual

Can work on-site
Nice (up to 50km)

Experience

  • NBM groupe
    Customer service
    E-COMMERCE
    October 2024 - Today (1 year and 8 months)
    Nice, France
    I currently work for NBM Groupe as a freelancer specializing in customer service.

    I manage daily customer relations:

    Responding to emails and messages

    Order and delivery tracking

    Handling returns and after-sales service requests

    Clear, human, and responsive after-sales service

    I place great importance on customer satisfaction, clarity of communication, and the image I project for the brand I represent. I am used to working with tools like Gmail, Shopify, Zendesk, and WhatsApp Business.

    📍 Available remotely, I am serious, organized, and always smiling, even in writing 😊

    Do not hesitate to contact me to strengthen your customer support or for occasional needs!
  • Hôteldes ventes Nice Riviéra
    Secretarial and customer service
    ARTS AND CRAFTS
    April 2025 - Today (1 year and 2 months)
    Nice, France
    I work for Hôtel des Ventes Nice Riviera as a versatile freelancer in the field of auction sales.

    🎯 My role:

    Putting sales and lots online (catalogs, photos, descriptions)

    Participation in live sales (animation, monitoring, customer support)

    Responding to customer questions (email, phone, chat)

    Administrative assistance and light secretarial tasks

    I have developed a good understanding of how auction sales work, digital tools (online auctions, CRM, Excel), and I am always attentive to both customers and the team.

    ✨ Serious, autonomous, and responsive, I enjoy working in a dynamic and varied environment, with a real sense of service.

    I am available for any remote mission related to customer service, web assistance, or administrative support.

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Skill set

Categories

  • Other