About Marielle
French
Native or bilingual
Italian
Fluent
English
Conversational
Experience
- Marielle Notaro CopywritingFreelance CopywriterJanuary 2025 - Today (1 year and 7 months)Mulhouse, FranceWebsite updates (homepage, about page, storytelling of creations), Social media optimization, Newsletter posts, blog posts, sales pages, ...
- ECL développement Groupe ChopardE-commerce AssistantAUTOMOBILEJanuary 2022 - January 2024 (2 years)25000 Besançon, FranceHandling inbound calls and leads from prospects and clients attracted by the group's and its dealerships' digital activities.• Qualifying prospects, analyzing their needs, advising and guiding them.• Monitoring the processing of requests by the group's dealership sales teams and maintaining constant communication with them to offer prospects a seamless experience.• Quality follow-up of leads by systematically calling back prospects and offering personalized research in case of unsuccessful deals.
- Hermione Retail Galeries LafayetteAdministrative and Customer Service AssistantJanuary 2018 - January 2022 (4 years)25000 Besançon, FranceGreeting and directing customers in person and by phone. Loyalty and satisfaction management, creation and follow-up of store payment card files. Communication (managing Facebook page, website), various in-store promotions. Internal communication (creating posters, boards, etc.). Sales control, merchandise management (stock management, orders, inventory, end-of-season returns).
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Education
- Copywriting CertificationLivementor2025Certification en copywriting
- Executive Assistant DiplomaCCI du Doubs2015Diplôme d'Assistante de direction
Certifications
- CopywritingLivementor2025
- SEOLivementor2026