Freelancer profile translated to English.
Back to original languageAbout Marie
Are you looking for a trilingual (French, Spanish, English) HR and organization consultant capable of assisting you in human resources management, creating and facilitating training, as well as providing international customer support?
With over 8 years of experience in human resources, project coordination, and organization, particularly in the luxury hotel sector, I offer my expertise in team management, skills development, process optimization, and organization of internal events for staff.
I design and facilitate customized training, coordinate your corporate events (workshops, seminars, team-building activities), ensure administrative follow-up, and provide quality international customer support, primarily through telecommuting.
My goal is to relieve you of operational tasks related to HR, organization, and team management, so you can focus on your strategic priorities.
Feel free to contact me to discuss your needs and how I can contribute to the success of your projects.
English
Native or bilingual
French
Native or bilingual
Spanish
Native or bilingual
German
Basic
Can work on-site
La Rochelle (up to 50km)
Experience
- Missions ponctuelles freelanceTrilingual Assistant – Customer support & project coordinationEDUCATION AND E-LEARNINGJanuary 2023 - Today (3 years and 5 months)La Rochelle, FranceIndependent services based on 15 years of experience in luxury hospitality, training, and team managementCoordination of events and remote project monitoringPremium customer support in French and Spanish for tourism, wellness, and e-commerce companiesCreation of training materials and facilitation of workshops in person and remotely
- Restaurant Mar de OlivosRestaurant creation and launch managerRESTAURANTS AND FOOD SERVICEDecember 2015 - August 2018 (2 years and 8 months)Playa del Carmen, MexicoDefinition of the concept and operational implementationOrganization of opening events and themed eveningsManagement of permits, compliance, and administrative follow-upAccounting monitoring, cost control, and budget managementCoordination of teams and suppliers for high-end serviceStaff training and implementation of quality standards
- Hôtel Hilton Buenavista Toledo 5*HR coordination & development managerHUMAN RESOURCESNovember 2006 - June 2013 (6 years and 7 months)Tolède, SpainImplementation and monitoring of training programs tailored to the needs of the teamsManagement of cross-functional projects between departments to improve customer satisfactionOptimization of internal communication and support for international teamsRecruitment and integration of multicultural profiles with a personalized approachCoordination of human resources to ensure a harmonious work environmentFacilitation of training and skills development workshopsAccurate and rigorous administrative monitoring and HR reporting
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Education
- Master of Sicence in International Hospitality ManagementStrathclyde university, Glasgow, UK2004MSc in international Hospitality Management
- Diplôme de sciences politiquesInstitut d'Études Politiques (IEP) d'Aix en Provence2003Année d'éechange universitaire à Loyola University Chicago, USA