About Marie-Laure
- Global event project management: from brief to on-site execution, including post-event follow-up and reporting.
- Field production and on-site operations: supervision of setup, execution, and dismantling, adherence to timelines, live event management.
- Multi-supplier and multi-team coordination: internal teams, agencies, production management, technical, hospitality.
- Budget and financial management: costing, supplier negotiation, cost tracking, invoicing.
- Anticipation and management of unforeseen events: rapid decision-making, operational continuity, event security.
- VIP reception and guest experience management: check-in, accompaniment, protocols, VIP and talent relations.
- Hospitality coordination: transportation, accommodation, catering, VIP areas, flow management.
French
Native or bilingual
English
Native or bilingual
Italian
Native or bilingual
Experience
- By Giacomelli / Kiss & ToastHead of Events & Operations, Event ManagerENTERTAINMENT AND LEISUREApril 2017 - Today (9 years and 2 months)Lyon, FranceI. Event Production & Live Operations
- End-to-end production of 150+ events.
- Accustomed to managing 10 to 20 projects in parallel, I operate in contexts with high operational pressure, complex logistical constraints, tight deadlines, and significant image stakes.
- I oversee all on-site operations: run of show, team coordination, flow management, supervision of setup, live events, and dismantling, with a proven ability to handle unforeseen issues discreetly and effectively.
- I coordinate 20+ stakeholders per project (creative teams, technical teams, venues, suppliers, artists, officiants, vendors) and manage the complete budget: costing, negotiation, cost tracking, invoicing, and reporting.
II. Hospitality, Talent & VIP Relations- Comprehensive management of hospitality, VIP, and talent arrangements, serving as the primary point of contact for artists, speakers, and key attendees.
- Coordination of individual schedules, arrivals, movements on-site, in close collaboration with production teams.
- I manage guest and talent journeys: transportation, accommodation, dressing rooms, VIP areas, reception, protocols, and access management, both front-of-house and backstage.
- Accustomed to working with demanding individuals under high pressure, I demonstrate diplomacy, discretion, and emotional intelligence to ensure a smooth, reassuring, and controlled experience for all stakeholders.
III. Strategic Direction, Growth & Entrepreneurial Leadership- Founder of a premium event studio, I structured and developed a business specializing in tailor-made experiences.
- Definition and management of commercial, marketing, and communication strategies.
- Daily business management: internal organization, sourcing and managing freelancers, administration, market watch.
- CHÂTEAU DE BAGNOLS / CHEVAL BLANC COURCHEVELSALES & EVENT COORDINATORHOSPITALITYNovember 2013 - August 2016 (2 years and 9 months)
- Coordination of private events, MICE, sports events, gala dinners, and brand activations.
- Preparation and management of BEOs, leading weekly operational meetings, and cross-departmental follow-up.
- VIP client reception and implementation of tailor-made experiences, meeting Palace and 5-star hotel standards.
- Commercial and administrative follow-up: quote preparation, upselling, contract management, invoicing, CRM tracking, and reporting.
- Liaison between hotel management, operational teams, suppliers, and external partners.
- In-depth mastery of luxury brand standards and service excellence, with constant attention to client satisfaction.
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Education
- Master of Science in ManagementINSEEC2014Master of Science (MS), Luxury Hospitality and Event Management