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Marie JouaultMJ

Marie Jouault

Customer relations coach +/+ effective, serene

€1,150/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marie

Hello and welcome.

According to Einstein, "madness is doing the same thing and expecting a different result".

If you are ready for change and wish to:
- be more effective in your communication or more comfortable in your professional relationships
- improve your relational agility, your behavioral, emotional, situational intelligence
- develop +/+ Customer Relations, positive and constructive over time
- optimize "customer satisfaction" and... your own, through mutually satisfying relationships and regardless of: contexts, situations, stakes, people and their behavioral style,

Contact me :)

I love companies, the "start-up" spirit, the Internet, innovation and above all: "HToH" and "win/win" relationships in which we are interested in the person before the client and the client before the contract.

My role?

- to help you precisely create more effective and serene relationships to gain in "efficiency and well-being", you, your clients and your entire professional ecosystem.

Certified Coach International Coach Federation since 2013 and trainer in relational and commercial effectiveness, I specialize in human skills, "soft skills" and the behavioral dimension of Customer Relations in the broadest sense (with clients, partners, collaborators).

How?

Options of your choice and at our mutual convenience:

- Individual, team coaching,
- Workshops/Training dedicated to behavioral effectiveness: communicate or sell with DISC language, color method
- Creative and collaborative co-development workshops

Looking forward to discussing your needs and projects.
Sincerely.
MJ




  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Ouvre-boite Argenteuil
    Co-development workshop facilitation
    CONSULTING AND AUDITS
    January 2015 - July 2015 (6 months)
    Argenteuil, France
    -Organization of the system with the incubator
    -Facilitation of a series of 6 co-development workshops of 3 hours each, among young entrepreneurs.
    Workshop facilitation co-development
  • Lead info
    Team coaching and Customer Relations Training
    CONSULTING AND AUDITS
    April 2017 - December 2017 (8 months)
    Argenteuil, France
    Implementation of a comprehensive support and training system in 7 sessions of 4 hours over a period of 9 months.

    1-Facilitation of a team cohesion and networking workshop
    2-Design and facilitation of personalized training dedicated to Customer Relations.
    3-Design and facilitation of personalized training dedicated to relational agility with the DISC model

    Target audience: the team composed of the manager, a project manager, 2 technicians, and the sales director.

    4-Facilitation of a collaborative working group in "co-development" mode
    instructional design workshop facilitation team coaching co-development communication training assertiveness training "colors" training
  • CCI France
    PLATO Speaker
    CONSULTING AND AUDITS
    January 2017 - January 2017
    Facilitation of a "workshop/conference" for an "industrial" group within the PLATO program of the CCI of Cergy Pontoise.

    Theme: communicate and sell better with the color method (DISC model)
    Training engineering questionnaire administration group facilitation DISC model training

Recommendations

FU
FU
Former user and 1 other person have recommended Marie

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Education

  • Vae Business management
    Grenoble School of Management
  • Color Typology Certification
    Ensize
    2013
    Formation à cette typologie comportementale simple et intuitive basée sur le modèle DISC

Skill set (20)

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