About Marie
English
Fluent
Spanish
Conversational
French
Native or bilingual
Experience
- OnepilotCustomer care agentSOCIAL NETWORKSAugust 2023 - Today (2 years and 10 months)Customer care agent for various clients (Sncf, Orpi France, Quitoque ...)Use of Zendesk, Aircall, intercom, infobip, Gorgias, Shopify.
- NopoFacebookInstagram ads campaignSOCIAL NETWORKSNovember 2022 - December 2022 (1 month)Creation and management of a Fb and Insta Ads campaign for a catering brand (Crescendo) while respecting a budget planned for an advent calendar operation.Help with the creation of animated visuals in accordance with the graphic charter.Management of the audience as the campaign progresses in order to best adapt it to the target and the most suitable regions.Final report.
- Jeux de la francophonieCommunity manager Instagram /FacebookSOCIAL NETWORKSSeptember 2022 - Today (3 years and 9 months)Management of the Instagram and Facebook account.Creation of an editorial charter in accordance with the target and the event.Creation of Facebook and Instagram ads campaign.Creation of visuals, text and Hashtag for both social networks.
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Education
- Community-ManagerOpenClassroom2020Obtention d'un Bachelor en Community-Management.