About Marie-France
French
Native or bilingual
Experience
- EvryWareIndependent TrainerEDUCATION AND E-LEARNINGSeptember 2016 - Today (9 years and 9 months)Évry, Évry-Courcouronnes, FranceAudience: TP GP - TP ARH - TP EAA - TP SA - TP CA - TP SAMS Sessions:- create & manage an information watch- Welcome clients (face-to-face & telephone)- Manage difficult situations- Organize one's activities- Classify & archive- Introduce oneself at a job interview- Present one's speech to a jury Audience: company- organize and lead a meeting- public speaking
- INFREPIndependent TrainerEDUCATION AND E-LEARNINGJanuary 2011 - Today (15 years and 5 months)Torcy, FranceAudience: Veterinary Specialized Assistant (ASV) My training actions:- client reception (telephone & face-to-face)- sales & advice on products/services- management of difficult situations Audience: CQP AM (medical assistant) My training actions:- management of difficult situations (telephone and face-to-face)- basics of interpersonal communication
- France Pain, PRO-BTP, ParticuliersCoachEDUCATION AND E-LEARNINGJanuary 2012 - Today (14 years and 5 months)Individual coaching sessions:- define one's professional orientation,- face the long and irreversible decision-making process,- organize one's schedule, in order to share one's work between time dedicated to writing one's manuscript and obtaining one's master's degree,- regain self-confidence and define a new professional project,- identify obstacles to one's professional project,- be comfortable during one's court hearing,- develop one's self-confidence to boost one's professional career and know how to assert oneself without aggression,- prepare for a job interview.
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Education
- Coaching and Supervision, Coaching and SupervisionConservatoire National des Arts et Métiers2012Conduite de coaching & supervision, Conduite de coaching et supervision
- Professional Adult Trainer, Professional Adult TrainerAFPA2005Formateur professionnel adultes, Formateur professionnel d'adultes