Freelancer profile translated to English.

Description

Specializing in the optimization and digitalization of your operational processes in the Professional Training sector, I support Training Organizations and CFAs.

A personalized support to facilitate the transformation of your processes and businesses serenely and collectively and to improve your business performance with complete peace of mind.

The winning trio for me consists of a digital solution combined with optimized processes and an adapted organization.

Let's talk about it!

Languages

French
Native or bilingual
German
Native or bilingual
English
Fluent
Dutch
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Puzzle Out Consulting
CEO
CONSULTING AND AUDITS
March 2021 - Today (5 years and 3 months)
Herblay, France
Consulting & support, project management, change management
End-to-end diagnosis of business processes
Assistance in choosing digital tools / software
Process optimization
Implementation of digital tools
Go-Live support
Team support
Setup of dashboards
Transformation digitale Accompagnement au changement Optimisation des processus Chef de projet digital
Personnalité
Operations Director - Part-time
EDUCATION AND E-LEARNING
June 2021 - June 2022 (1 year and 1 month)
92100 Boulogne-Billancourt, France
Manage the Operations of the training organization
- Team Management: 2 people
- Project management for migration from Ammon/RiseUP to Digiforma with 100% change of the operational team during peak training season
- Adaptation and optimization of processes
- Change management
Transformation Gestion de projet Accompagnement du changement Optimisation Optimisation des processus
ABILWAYS
Customer Relations Director
EDUCATION AND E-LEARNING
June 2019 - December 2020 (1 year and 6 months)
Paris, France
Manage the Customer Relations Department, the Sales Administration Department
- Optimize customer relationship scheduling
- Team Management: 30 people, including 1 direct report
- Design of the sales process and tools in conjunction with marketing and IT
Gestion de la relation client Management d'équipe Transformation des organisations