About Marie Delphine
Specifically, I help you to:
- Secure your administrative and financial processes (invoicing, cash flow, deadline tracking),
- Make your data reliable before transmission to the accountant,
- Structure your internal processes to save time and avoid errors,
- Free you from administrative burdens so you can focus on your core business.
What sets me apart:
Types of missions & deliverables handled
- Supervision and management of administrative and financial back-office
- Accounting and financial monitoring in conjunction with the accountant
- Customer/supplier invoicing, reconciliations, outstanding balance tracking
- Cash flow management (dashboards, alerts, forecasts)
- Personnel administration: contracts, absences, sick leave, HR monitoring
- Supervision and control of the work of an administrative assistant
- Implementation of tracking sheets and reporting via Notion
- Daily operational support for leaders and teams
French
Native or bilingual
Experience
- Cœur d'acierRemote Administrative Management and Operational SupportCIVIL ENGINEERINGMarch 2025 - Today (1 year and 3 months)Saint-Pierre, RéunionI support leaders and teams in administrative management, process organization, and remote operational support, with a structured and efficiency-oriented approach.I intervene in particular on:routine administrative management (invoicing, supplier tracking, filing, reminders),organization and reliability of internal processes,operational support for teams (coordination, task tracking, dashboards),implementation and optimization of management tools, especially via Notion (tracking sheets, databases, simple automation, reporting).Accustomed to working with VSEs/SMEs, I quickly adapt to the constraints of each structure and offer concrete, clear, and sustainable solutions, allowing leaders to refocus on their core business.
- QUINCAILLERIE LES ORCHIDEESStore ManagerRETAIL (SMALL BUSINESS)February 2014 - July 2025 (11 years and 5 months)Le Tampon, ReunionResponsible for the operational and administrative management of a hardware store, with a strong involvement in daily organization, customer relations, and business steering.Main responsibilities:Complete store management: opening/closing, store organization, daily priority trackingTeam management: scheduling, task distribution, operational supervisionAdministrative and commercial management: invoicing, quotes, payment tracking, supplier relationsInventory and order management: procurement, delivery control, stock level optimizationProfessional and private customer relations: technical advice, request tracking, loyaltyPerformance indicator tracking: turnover, margins, inventory turnoverThis experience allowed me to develop a global vision of the business, strong organizational skills, and great administrative rigor, which are now applied to remote management and operational support tasks.
- Cœur d'acierAdministrative and Financial DirectorCIVIL ENGINEERINGAugust 2018 - January 2025 (6 years and 5 months)Saint-Pierre, RéunionIn charge of administrative and financial management, with a structuring backup role equivalent to an internalized accounting firm, ensuring data reliability, deadline compliance, and operational continuity.Main responsibilities:Supervision and control of administrative and financial back-office: process validation, document control, flow monitoringVerification, support, and monitoring of the administrative assistant's work (prioritization, quality control, methodology)Accounting and financial monitoring in conjunction with the accountant: preparation of elements, entry control, balance justificationCustomer and supplier invoicing management: control, reconciliations, payment and outstanding balance trackingCash flow monitoring and financial steering: dashboards, alerts, needs anticipationSocial and tax administrative management: deadline monitoring, coordination of declarations (VAT, social contributions)Implementation of management and organization tools, particularly via Notion (financial dashboards, administrative tracking, reporting)This position requires strong rigor, a transverse view of the company, and the ability to secure the leader's activity by ensuring a reliable, structured, and compliant back-office.
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Education
- European Master in ManagementMaster européen en Management des
- European Master in Human Resources ManagementMedicis Alternance2012Master Européen en Management des Ressources Humaines