Marie D.

*Team Management (10 people):defining and monitoring individual objectives, fostering team dynamics and cohesion, providing a clear vision, developing team skills, identifying recruitment needs.*Strategic Program Management:Defining the strategy for monitoring fraud-related KPIs across different business areas and countries, managing and tracking these KPIs, C-level reporting with a consolidated vision for the group, implementing specific governance.*Management of compliance and regulatory aspectsconcerning fraud with each country's regulators (annual report, point of contact with country compliance managers, standardization of case reporting, regulatory watch...)*Operational Efficiency:standardizing fraud prevention and alert management processes, coordinating with relevant teams (Product Fraud, Ops, Customer Relations, Compliance, Data, Business Units, AML...)*Risk Management:implementing fraud risk matrices (risk weighting, prioritization of remediations and actions to be taken...)*Detection, investigation, and managementof fraud networks (Level 2), continuous monitoring of new cases.*Creation and implementation of the preventionaspect of fraud prevention: training program for Ops, support for each case in each country, e-learning, more general internal communication...