About Marie-Christine
French
Native or bilingual
English
Fluent
Experience
- ÉvolujobConsultant in Employment Support & Career DevelopmentHUMAN RESOURCESSeptember 2025 - Today (11 months)Bordeaux, FranceSupporting job seekers and people changing careers through funded programs (CPF, CEP).Skills assessment (CPF): conducting individual interviews via video and in person, clarifying professional goals, identifying transferable skills and areas for improvement.Professional Development Advice (CEP): providing information on training rights, directing to appropriate programs, co-constructing personalized action plans.Group workshops: leading practical workshops (CV writing, interview techniques, job search strategy, personal branding).Target audience: job seekers, people changing careers.
- SKWALSales CoachEDUCATION AND E-LEARNINGOctober 2024 - Today (1 year and 10 months)Saint-Médard-en-Jalles, FranceMain responsibilities:🔹Tailor-made training and support: designing and delivering programs adapted to diverse profiles.🔹Advanced sales techniques: imparting proven methods to enhance the ability to prospect, qualify, negotiate, and close.🔹Positioning & sales strategy.🔹Individual and group coaching: personalized support for salespeople in their daily challenges, regular follow-up of objectives, and constructive feedback to foster skill development.Expertise integrated into the coaching:🔹Synergology & non-verbal communication: deciphering body language to refine prospect understanding and adapt communication in real-time.🔹NLP applied to sales: using persuasion, anchoring, and reframing techniques to improve interview impact and strengthen customer relationships.🔹Prospecting & setting: multi-channel strategies (phone, email, social media) to generate qualified leads and optimize appointment setting.🔹Closing: developing tailor-made scripts, working on objection handling and closing high-value sales.🔹Customer loyalty and follow-up: implementing post-sale follow-up routines and processes to increase repeat business and customer referrals.Tools & methods used:🔹Collaborative tools: Notion, Google Workspace, Monday for tracking and coordination.🔹Educational materials: practical exercises, role-playing, case studies, real-life simulations to embed skills.Results & impact:🔹Training of dozens of salespeople and closers who have improved their conversion rates and autonomy.🔹Measurable increase in sales performance (more effective prospecting, shorter sales cycles, improved closing rates).🔹Development of participants' confidence and sales posture through individualized support.
- ChanceTalent AcquisitionE-COMMERCESeptember 2023 - September 2025 (2 years)Bordeaux, FranceMain responsibilities:🔹Appointment preparation: qualifying inbound leads, conducting preliminary research, preparing arguments tailored to specific prospect needs.🔹Exploratory interviews: conducting structured video calls to understand clients' professional and personal challenges; active listening and using NLP and DISC techniques to identify profiles and motivations.🔹Closing: clear and persuasive presentation of the offer, objection handling, guiding the prospect through the decision-making process; optimized conversion rates through a personalized approach.🔹Follow-up & loyalty: post-signature support, satisfaction monitoring, proposing complementary services, scheduling regular check-ins to maximize retention and positive word-of-mouth.Methodology & tools used:🔹CRM (Hubspot / Pipedrive) for pipeline management and segmentation.🔹Calendly for smooth appointment scheduling.🔹Zoom / Google Meet for video interviews.🔹Evolving sales scripts and questioning frameworks for qualification and moving through the closing process.🔹KPI tracking dashboards to analyze conversion rates, number of appointments set and closed, and customer satisfaction indicators.🔹Use of collaborative tools (Notion, Slack) for team coordination.Results / impact:🔹Increased conversion rate from initial contact to signatures.🔹Improved customer experience from the interview phase, enhancing loyalty.🔹Direct contribution to client portfolio growth through a comprehensive approach (preparation → closing → loyalty).🎯Generated €1.75M in less than 24 months.Average conversion rate: 45-50% on complex leads
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Education
- Prospecting/SettingCloser Evolution2022Prospecting/Setting
- Sell your products and services with NLP, Neuro-Linguistic ProgrammingInternational NLP2021Vendre vos produits et services avec la PNL, Programmation Neuro Linguistique
Skill set
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- Other