You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Marie BucariMB

Marie Bucari

Administrative Assistant & Customer Relations

€300/day
Martigues, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Marie

Artisan, shopkeeper or VSE manager, do you spend more time managing administrative tasks than developing your business?

My name is Marie Bucari and I am launching MB Assistance & Relation Client. My goal: to offer you peace of mind by taking care of your operational tasks (invoicing, reminders, agenda management, customer relations) so that you can concentrate on your core business.

Based in Martigues (13), I offer flexible and tailor-made support, adapted to the needs of local artisans and small businesses. Whether remotely or on-site in the Bouches-du-Rhône, I will organize myself to become your operational right-hand.

My expertise:
• Commercial management (Quotes, invoices, payment reminders)
• Customer relations & agenda management (Telephone, Email, Appointment scheduling)
• Administrative support (Sorting, filing, writing)
• Implementation of simple collaborative tools

Available immediately for short-term assignments or recurring monthly support.

Sole Proprietor – Micro-enterprise – VAT exemption (Art. 293 B of the CGI)
  • French

    Native or bilingual

  • English

    Basic

Can work on-site
Martigues (up to 50km)

Experience

  • MB Assistance & Relation Client (Freelance)
    Founder – MB Assistance & Customer Relations
    RETAIL (SMALL BUSINESS)
    April 2026 - Today (2 months)
    Martigues, France
    Launch of an administrative and relational assistance business dedicated to local artisans, shopkeepers, and VSEs.
    Full administrative management: Issuance of invoices, follow-up of unpaid invoices, pre-accounting filing.
    Customer relations support: Telephone reception, agenda management, appointment scheduling.
    Organization: Implementation of work processes and use of collaborative tools (kDrive, invoicing software).
    Objective: To offer local business owners operational peace of mind.
    Administrative Assistance Customer Relationship Management (CRM) Quotes and Invoicing Sense of Organization Telephone Prospecting
  • Kangourou Kids
    Multi-Site Customer Relations Manager
    August 2023 - February 2025 (1 year and 6 months)
    Marseille, France
    Operational management of customer relations across several sites (Marseille, Aubagne, Aix).
    • Reception and handling of complaints with empathy.
    • Preparation of quotes, contracts, and invoicing/collection follow-up.
    • Customer loyalty: Quality follow-up and prospecting.
    • Internal support: Recruitment (CV screening, pre-qualification) and schedule management.
    • Tools: CRM, Ximi, AirCall, Office Suite.
    Customer Relationship Management (CRM) Invoicing Management Dispute Management Proficiency in CRM Tools Organization and Schedule Management
  • Kangourou Kids
    Customer Relations Manager (Apprenticeship)
    August 2021 - August 2023 (2 years)
    Aix-en-Provence, France
    Complete management of the customer cycle during apprenticeship (BTS MCO).
    • Physical, telephone, and digital reception; dispute resolution.
    • Preparation of quotes, contracts, and invoice follow-up.
    • CRM management and customer data entry.
    • Commercial prospecting and recruitment support.
    Administrative Assistance Invoicing Management Commercial Prospecting Data Entry Recruitment Assistance

Recommendations

Be the first to recommend Marie

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • BTS Management Commercial Opérationnel
    CFA Codév
    2023
    BTS Management Commercial Opérationnel
  • BAC Sciences Technologies du Management et de la
    Management
    2021
    BAC Sciences Technologies du Management et de la

Categories

  • Other