About Marie
French
Native or bilingual
English
Native or bilingual
Experience
- Dassault Systèmes / IteropSupport AgentJanuary 2023 - Today (3 years and 5 months)31770 Colomiers, FranceResponsible for supporting the Iterop application (SaaS) English-French Reactivity and analytical skills Customer service and user satisfaction mindset Synergy of talents between teams for optimal efficiency Monitoring and resolution of ongoing issues Skill development and knowledge capitalization (bug report + post-mortem) Monitoring and support of business projects during migration
- IteropDocumentation SpecialistTECHJanuary 2023 - Today (3 years and 5 months)Colomiers, FranceWriting technical documentation in English (Oxygen XML, mktools, ADL architecture) + documentation of internal tools (articles) Writing focused on structure and clarity, for educational, dynamic, and accessible articles Creation of continuous training resources for clients and internal teams
- Librairies Mollat / 45ème ParallèleBooksellerCULTUREJanuary 2011 - January 2022 (11 years)Toulouse, FranceProgression from department manager to assistant director Customer relations based on trust, listening, and proximity Work with local authorities Simultaneous translation of conferences and meetings English book reference
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Education
- Library Science DegreeUniversity of Bordeaux 32023Licence de Librairie
- Bachelor's Degree in English Literature and Civilizations, Translation trackUniversity of Bordeaux 32022Licence de Lettres et Civilisations anglophones parcours Traduction