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Marie Anne D.MA

Marie Anne D.

Trilingual Virtual Assistant

€250/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marie Anne

With extensive administrative, commercial, and IT support experience, as well as an international background, you possess numerous assets for approaching clients in various countries. Your trilingual profile (French, English, Filipino) allows you to target a diverse clientele in French-speaking, English-speaking, and Philippine areas.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • filipino

    Native or bilingual

  • Spanish

    Basic

  • Finnish

    Basic

Remote only
Primarily works remotely

Experience

  • Radisson Hospitality SL,
    Implementation Expert
    HOSPITALITY
    November 2024 - May 2025 (6 months)
    Madrid, Spain
    • Performing system configuration and data migration tasks.
    • Effectively managing risks and issues, with rapid escalation and resolution.
    • Providing quality customer support in a welcoming environment, including reception, catering, and event departments.
    • Offering practical support to hotel staff and management on-site.
    • Assisting the project leader to ensure a smooth transition to the new system.
    • Executing EMMA implementation tasks with rigor and quality.
    • Providing remote and on-site support to ensure successful system deployment.
    • Testing and maintaining software to ensure its reliability.
    • Proactively analyzing and resolving technical inefficiencies.
    • Prioritizing tasks to effectively achieve service objectives.
    • Collaborating closely with the team to meet deadlines and objectives.
    Data Migration Oracle PMS TMS SAP S/4 HANA
  • Kaiku Siivouspalvut Oy,
    Cleaner
    September 2023 - October 2024 (1 year and 1 month)
    Rauma, Finland
    • Maintained high standards for office and residential cleaning, supporting client satisfaction

    Entretien de nettoyage des locaux, usines, bureaux et residences
  • Armatis L.C,
    Customer Service Representative
    TELECOMMUNICATIONS
    July 2020 - December 2020 (5 months)
    Saint-Martin-Boulogne, France
    • Managing incoming calls to quickly address customer needs.
    • Rapidly identifying potential buyers based on their needs and analyzing customer files.
    • Contacting buyers via email, phone, and video conference.
    • Providing personalized advice, product proposals, and contract follow-up.
    • Closing
    • Finalizing sales through multiple channels.
    Commercial Strategy Sales Call Center Thoroughness and Attention to Detail

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Education

  • Data Science Wrangling
    Harvard University
    2025
    Data Science Wrangling
  • BTS SUPPORT MANAGERIAL ACTION
    Lycée Renée Cassin
    2013
    BTS SUPPORT MANAGERIAL ACTION

Skill set

Categories