About Maricel Shoery
Spanish
Native or bilingual
Experience
- SociosanitarioSocio-Sanitary Care ProfessionalHEALTH AND WELLNESSJanuary 2024 - Today (2 years and 7 months)Madrid, SpainSocio-sanitary care professional with extensive experience in the comprehensive care of dependent individuals, both in social institutions and home care.Comprehensive care: Execution of specialized care under strict socio-sanitary protocols, ensuring the physical and psychosocial well-being of the patient.Daily support: Expert assistance in Basic Activities of Daily Living (BADL), cognitive stimulation, and professional companionship.Healthcare management: Rigorous medication control according to medical guidelines and strict adherence to hygiene and safety standards.Professional approach: Demonstrated ability to manage complex situations with empathy, professionalism, and proactivity in the care setting.
- Clinica el avilaInsurance and Administrative Management AnalystBANKING AND INSURANCEJanuary 2009 - December 2016 (7 years and 11 months)Responsible for the comprehensive management of insurance and risks, including policy analysis (Mapfre, Sanitas) and claims processing.Main responsibilities and achievements:Admission and registration of patients in hospital settings, ensuring correct documentation management.Preparation of technical budgets and management of guarantee letters with insurance companies.Comprehensive administrative support: correspondence management, file organization, and direct customer service both in person and through digital channels.Coordination of procedures in travel agencies, ensuring compliance with operational protocols and response times.
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Education
- Licenciada en Derecho)Universidad Santa María2002Licenciatura en Derecho obtenida en la Universidad Santa María (Venezuela). Mi trayectoria profesional se ha desarrollado principalmente en el sector sanitario, ejerciendo como Analista de Seguros y Riesgos. Esta formación jurídica me ha proporcionado una capacidad analítica superior, un gran rigor en la gestión documental y un profundo conocimiento de los procedimientos normativos, competencias que aplico hoy con precisión en la gestión administrativa y la atención al cliente."
Certifications
- Professional Certificate in Socio-Sanitary Care for Dependent Persons in Social InstitutionsSEPE (State Public Employment Service)2026