Freelancer profile translated to English.

Description

I am a virtual assistant with experience in customer service and organization, acquired during my studies and my experience in the restaurant and hotel industry.

My professional background has allowed me to develop key skills such as customer relationship management, task organization, stress management, and effective communication in French and Spanish.

I can assist you with the following tasks:

• Email and agenda management

• Customer service (chat or email)

• Administrative organization

• Data entry

• Basic Spanish ↔ French translation

I am a responsible person, I learn quickly, and I am very organized. I adapt easily to the needs of each client.

I am currently looking for remote collaboration opportunities with companies or entrepreneurs who need administrative support or customer service.

Industry field of expertise

Languages

Spanish
Native or bilingual
French
Fluent

Workplace preferences

Remote only

Primarily works remotely

Caen
E-commerce
E-COMMERCE
February 2026 - Today (6 months)
Caen, France
E-commerce-oriented virtual assistant, I support entrepreneurs and small businesses in the daily management of their online activity.

Skills:
• Multilingual customer service (French / Spanish)
• Order management and customer follow-up
• Product listing and catalog management
• Administrative and organizational support
• Remote assistance

Autonomous, rigorous, and involved, I ensure to provide a reliable and quality service.
Adaptability and responsiveness Attentive Attention to detail punctual
Free-lance
Virtual Assistant
October 2023 - April 2025 (1 year and 6 months)
Caen, France
I am a virtual assistant with experience in customer service and organization, acquired during my studies and my experience in the restaurant and hotel industry.

My professional background has allowed me to develop key skills such as customer relationship management, task organization, stress management, and effective communication in French and Spanish.

I can assist you with the following tasks:

• Email and agenda management

• Customer service (chat or email)

• Administrative organization

• Data entry

• Basic Spanish ↔ French translation

I am a responsible person, I learn quickly, and I am very organized. I adapt easily to the needs of each client.

I am currently looking for remote collaboration opportunities with companies or entrepreneurs who need administrative support or customer service.