About Maria
Spanish
Native or bilingual
English
Fluent
Experience
- FreelanceDigital Support and Process OrganizationJuly 2024 - Today (1 year and 11 months)– Support in digital tasks and information organization– Writing clear texts and structuring content– Use of digital tools to improve simple processes– Support in personal and practical learning projects
- FreelanceWhatsApp Business Configuration and Basic Customer Service AutomationJune 2024 - Today (2 years)I help small businesses and professionals improve their customer service by configuring WhatsApp Business with automatic messages, quick replies, and frequently asked questions.I handle preparing welcome messages, out-of-hours messages, and organizing the most common answers so the business can respond faster and more professionally.I work with simple, practical, and easy-to-maintain configurations, designed for businesses that don't want to get bogged down with complex technical solutions.
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Skill set
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