Freelancer profile translated to English.
Back to original languageAbout Maria
I help small businesses and professionals improve their customer service by configuring WhatsApp Business, among other tools, with automatic messages and quick replies.
I handle preparing welcome messages, out-of-hours messages, and organizing frequently asked questions so the business can respond more quickly and professionally.
I work with simple, practical, and easy-to-use solutions, without technical complications.
Spanish
Native or bilingual
English
Fluent
Can work on-site
Málaga (up to 50km)
Experience
- FreelanceDigital Support and Process OrganizationJuly 2024 - Today (1 year and 11 months)– Support in digital tasks and information organization– Writing clear texts and structuring content– Use of digital tools to improve simple processes– Support in personal and practical learning projects
- FreelanceWhatsApp Business Configuration and Basic Customer Service AutomationJune 2024 - Today (2 years)I help small businesses and professionals improve their customer service by configuring WhatsApp Business with automatic messages, quick replies, and frequently asked questions.I handle preparing welcome messages, out-of-hours messages, and organizing the most common answers so the business can respond faster and more professionally.I work with simple, practical, and easy-to-maintain configurations, designed for businesses that don't want to get bogged down with complex technical solutions.
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Skill set
Categories
- Other