About Marianne
📌 Sales Management
📌 Structuring your offer on the market
📌 Negotiation
- **Structure a clear**, coherent, and profitable offer
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- Marianne Deruelle ZarembowitchSupport for Freelancers, Startups, and CreativesCONSULTING AND AUDITSJanuary 2025 - Today (1 year and 7 months)Lyon, FranceStructuring and coaching for the management of your business or project: strategy, customer relations, organization, negotiation.
- Clarify your positioning and your brand strategy
- Improve your customer relationships and customer experience
- Optimize your organization and work methods
- Structure a clear, coherent, and profitable offer
- Develop your prospecting and sales development
- Implement an effective digital marketing strategy
- Combine performance, structure, and well-being at work
- One PilotFreelance CSM - Customer Success ManagerE-COMMERCEJanuary 2022 - February 2025 (3 years and 1 month)Paris, France
- After-sales customer relationship management for a portfolio of about ten companies.
- Luxury, fashion, automotive, service, and food sectors.
- Proficiency in call, messaging, and emailing tools.
- Management of back-office operations, orders, refunds, order tracking, dispute resolution, logistics.
- Taking over the database and specific practices for each company.
- Ateliers De FranceCommercial Development Manager & Showroom ManagerARCHITECTURE AND URBAN PLANNINGJanuary 2023 - March 2024 (1 year and 2 months)Manhattan, New York, NY, USA
- Development and 360° management of the "Ateliers de France New York Studio" project
- Participation in space design, and management of the construction of a 200m2 empty space until the official opening.
- Marketing launch of the studio and monthly event animation.
- Development of a training program in France and visits to 4 French workshops of the group: Atelier de la Boiserie, Ateliers Perrault, Del Boca, Remy Garnier.
- Daily management of the studio
- Knowledge of the technical, artistic, and internal logistics of the 9 represented Houses
- Local commercial development for these 9 Houses. Acquisition of knowledge of the ultra-luxury American market in design, decoration, craftsmanship, and French know-how.
- Adaptation to local corporate culture. Areas covered: New York, Connecticut, The Hamptons, Palm Beach, Miami, California. Key clients: Jacques Grange, Pierre Yovanovitch, INGRA INC, GRADE NEW YORK, Charles Zana, Rees Roberts, Leroy Street Studio, MBDS, Peter Marino, Julie Hillman etc. Main projects: 220 Central Park South, Central Park Tower, 520 Park Avenue etc.
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Education
- Master of ManagementSKEMA Business School,Master en Management
- Master 2 - Strategy & Leadership practicesGoteborg University,2021Master 2 - Strategy & Leadership practices