About Marianne
English
Native or bilingual
Italian
Fluent
Experience
- DOMAINE DU COLOMBIER FréjusCondominium AssistantJanuary 2022 - September 2022 (8 months)83300 Draguignan, FranceSupervision of client receptionReservations management and occupancy rate optimizationCoordination of a team of 10 receptionists: training, scheduling, management, and performance monitoringHandling complaints and implementing corrective actions to improve customer satisfactionMonitoring of cash collection, invoicing, and till closing control
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Education
- BTS (Higher National Diploma)Hotel Industry Careers High School2012BTS