Freelancer profile translated to English.

Description

I am a freelance Online Business Manager (ML Online Business Management) and provide operational and strategic relief for SMEs, craft businesses, start-ups, and sole proprietors – remotely, pragmatically, and responsibly. I take care of back-office, coordination, and process management so you can focus on your core business and customers.

Core Services:

Quality Management (long-term): SOP creation, audit preparation, quality assurance for material acceptance and assembly, and continuous process optimization.

Management of Operational Areas / Interim Support: Operational management, steering cycles, meeting moderation, escalation management, and temporary team leadership.

ERP Project Support: Requirements workshops, rollout coordination, test/go-live support, and super-user training.

Onboarding & Training: Onboarding plans, training materials, workshops, and train-the-trainer measures.

Digital Workflows: Implementation and support of Kanban boards, Google Workspace / MS Teams, paperless processes.

Operational Assistance: Mail & calendar management, travel management, minutes, meeting and contract preparation.

Quotation, Material, and Invoice Management: Quotation review, material procurement, invoice review, and digital filing.

Your Added Value

Practice-oriented QM and project experience combined with hands-on implementation – less rework, higher punctuality.

Flexible deployment: Retainer or hourly models (typically 10-40 hours/month) as well as project-based or interim-supported assignments.

Results-oriented: Faster turnaround times, more reliable billing, clearer responsibilities during rollouts.

Interested? I would be happy to create a short, individual offer for you.

Industry field of expertise

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Hamburg (up to 50km)

ML OBM
FREELANCE ONLINE BUSINESS MANAGER
January 2026 - Today (5 months)
ML-Online Business Management provides pragmatic, immediately effective operational support for small and medium-sized enterprises. I take on interim tasks, build QM/ISO management systems from scratch, support ERP rollouts, optimize processes, and provide administrative relief (mail and calendar management, travel management, meeting management). The focus is on remote implementation.
administrative support Interim Management Operations Management Quality Management Process Optimization
Aleatec GmbH,
MANAGING DIRECTOR
October 2021 - October 2025 (4 years)
Schwarzenbek, SH, Germany
• Overall responsibility for commercial management and operational control (production, customer service, HR, finance & controlling); management of approx. 15 employees; budget responsibility for ~4.0 million € p.a.
• ERP Transformation: Selection, introduction, and rollout of an ERP system for process standardization and increased transparency in operational control.
• Quality Management: Independent implementation of a QM system and successful certification according to DIN EN ISO 9001:2015.
• Brand and Digital Strategy: Conception and introduction of a new corporate identity / corporate design as well as a complete relaunch of the website.
• Performance Marketing: Reorientation of the media strategy from analog to digital; reduction of the advertising budget by >40% with simultaneous efficiency increase.
• Social Media: Development and operational management of relevant channels with an organic reach increase of 100%.
• Initiation and implementation of change and efficiency projects for sustainable cost and process optimization.
Quality Management Process Optimization Business Management Strategic Thinking Human Resource Management
Aleatec GmbH,
ASSISTANT TO THE MANAGING DIRECTOR
January 2021 - September 2021 (8 months)
Schwarzenbek, SH, Germany
• Support for the managing director in strategic and operational matters; preparation of decision documents and presentations.
• Coordination of cross-departmental projects and management of key interfaces (production, sales, finance).
• Optimization of administrative processes for efficiency improvement and relief of the managing director.