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Mariane S.MS

Mariane S.

Supermalter

KAM | Business Development | E-commerce

€500/day
9 projects
Bordeaux, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mariane

I am a dynamic person, passionate about challenges and the development of new projects.
With my experience, I have acquired expertise in commercial strategy, particularly in the field of e-commerce.

Over the years, I have had the privilege of collaborating with various partners and teams, where my warm personality has been appreciated as much as my rigor and perseverance. My successes include the successful management of strategic accounts, where I contributed to customer growth and satisfaction.

I am convinced that the key to a successful business relationship lies in the ability to negotiate with a smile while achieving one's goals. This is how I approach every professional interaction.

If you are looking for advice on commercial strategy or need a partner to manage your accounts, I am here to help. Do not hesitate to contact me to discuss your business needs.

I look forward to talking with you and discovering how I can contribute to your success.

See you soon!
Mariane
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Bordeaux (up to 50km), Paris (up to 50km), Toulouse (up to 50km)

Experience

  • BackMarket - Ouest
    Key Account Manager
    E-COMMERCE
    June 2025 - Today (1 year and 2 months)
    Bordeaux, France
    - Operational management of Back Market Pro sellers (EU & UK)
    - Tender management: Launch, monitoring, and follow-up of tenders; analysis of supplier responses; coordination and implementation of post-tender decisions
    - Supply chain and product sourcing management
    - Onboarding of new sellers: Definition and improvement of the onboarding process; support for new sellers for platform integration.
    - Customer service support: Occasional intervention for case resolution, in collaboration with customer care teams
    - Data/KPI analysis
    E-commerce Marketplace
  • Veepee
    Key Account Manager - Travel Marketplace
    RETAIL (LARGE RETAILERS)
    December 2023 - May 2024 (4 months)
    Ile-of-France, France
    Business unit: Travel, short-haul (Tunisia, Italy, Malta, Turkey, UK, Eastern)
    Partner management: Tour operators
    Management of flash sales schedule per quarter
    Negotiation of commercial offers
    KPI analysis: Revenue, conversion rate, number of visits, growth rate...
    Competitive analysis and trend analysis
    Close collaboration with the B2C marketing department
  • Amadeus
    Customer Success Manager
    SOFTWARE PUBLISHING
    October 2022 - December 2023 (1 year and 2 months)
    Issy-les-Moulineaux, France
    Close collaboration with key account managers and the support department
    Management of strategic client accounts
    Lead generation
    Management of product/client KPIs
    Identify churn risks and propose corrective actions
    Client support in the use and adoption of technical products
    Organization of training sessions and webinars

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Education

  • Master 2 Marketing, Marketing and Business Director
    ESG
    2013
    Master 2 Directeur Marketing, Marketing et Commerce
  • Bachelor of Business
    Leeds Metropolitan University
    2011
    Bachelor, International Business

Skill set

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