You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Mariam El KharrazME

Mariam El Kharraz

Digital Marketing Officer

€350/day
Bruxelles, BE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Mariam

I design and manage Social Media and Digital Marketing strategies from A to Z: audit, positioning, editorial calendar, content creation, moderation, and Ads campaigns.
My approach is both creative and data-driven: I transform the audience into an active community, then into loyal customers.
Objective: visibility, credibility, acquisition, and conversion, with clear indicators and regular monitoring.
  • Spanish

    Native or bilingual

  • English

    Conversational

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • FCR Media
    Digital Marketing Account Manager
    SOCIAL NETWORKS
    October 2021 - Today (4 years and 8 months)
    Brussel, BU, Belgium
    • MANAGING A PORTFOLIO OF KEY CLIENTS, GENERATING REVENUE AND ENSURING 80% RETENTION
    • TRANSLATING CLIENT BUSINESS OBJECTIVES INTO SEO, SEA, AND SOCIAL MEDIA DIGITAL MARKETING STRATEGIES
    • DEVELOPMENT AND MANAGEMENT OF INTEGRATED DIGITAL MARKETING STRATEGIES (SEO, SEM, CONTENT MARKETING, E-MAILING) TO ACHIEVE CLIENT OBJECTIVES
  • FCR Media
    Digital Marketing Telephone Operator
    September 2017 - October 2021 (4 years and 1 month)
    Brussel, BU, Belgium
    • PRESENTING DIGITAL MARKETING SOLUTIONS (ONLINE ADVERTISING REFERENCING, CONTENT MARKETING) BY PHONE TO POTENTIAL CLIENTS, LEADING TO A 15% INCREASE IN THE CLIENT PORTFOLIO
    • USING SALESFORCE CRM TO TRACK AND ANALYZE CLIENT INTERACTIONS, THEREBY OPTIMIZING SALES STRATEGIES
    • EXCEEDING MONTHLY SALES TARGETS BY AN AVERAGE OF 25% THANKS TO EXCELLENT MASTERY OF TELEPHONE TECHNIQUES AND KNOWLEDGE
  • IPG Group
    VOO Operator Trainer
    August 2015 - September 2017 (2 years and 1 month)
    Schaerbeek, BU, Belgium
    • DESIGNING AND CONDUCTING INITIAL AND CONTINUOUS TRAINING FOR ABOUT TWENTY TELEOPERATORS ON SALES TECHNIQUES, HANDLING SALES OBJECTIONS, AND CUSTOMER RELATIONSHIP MANAGEMENT
    • TRAINING TEAMS TO MASTER COMPANY PRODUCTS AND SERVICES WITH A MEASURABLE IMPROVEMENT IN SATISFACTION RATES
    • USING MONITORING TOOLS AND CALL REVIEWS TO IDENTIFY TRAINING NEEDS AND PROVIDE PERSONALIZED COACHING

Recommendations

Be the first to recommend Mariam

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Community Management Qualification Certificate
    Training Center
    2024
    Certification de qualiification Community Management
  • Master in Training Engineering and Communication
    University of Lille
    1998
    Master en ingénierie de formation et communication

Skill set

Categories