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Marialuisa RivasMR

Marialuisa Rivas

Virtual Assistant ES/EN — Back Office and Support

€160/day
Madrid, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marialuisa

I help small businesses, professional firms, freelancers, and creative studios organize the administrative and operational part of their day-to-day.

I work on tasks that take up time, create disorganization, or are always left pending:

- Coordinating with the accounting firm — classifying tickets and invoices to have everything ready before closing.

- Calendar and meeting management

- Email — filtering, prioritizing, and responding to urgent matters so the inbox doesn't pile up.

- Supplier/client filing — keeping folders organized by supplier and notifying when an invoice or payment is missing.

- Follow-up — clients, suppliers...

- Team coordination — centralizing information between different departments so everyone works with the same data.

- Budgets/proposals — preparing professional-looking documents ready to send to the client.

- Deadlines — for example, reminders for renewals, payments, or tax deadlines to ensure no date is missed.

- General administrative support — Miscellaneous day-to-day tasks that don't fit into any category but still need to be resolved.

My experience combines, on one hand, over 20 years as a bilingual executive assistant in international environments and, on the other hand, the actual management of my own business in Madrid. That's why I understand both corporate demands and the daily reality of a small business: suppliers, accounting, banks, taxes, clients, documents, deadlines, and constant decision-making.

I can support different types of small businesses that don't need the costs of having an employee but do need a clear administrative foundation to focus on designing, selling, and executing.

My work: organizing information, preparing documentation, coordinating pending tasks, and making business administration clearer, more localized, and easier to manage.
  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • own
    Virtual Assistant ES/EN — Business Back Office and Support for Founders and Professionals
    January 2019 - Today (7 years and 7 months)
    Madrid, Spain
    Practical support in the daily administration of businesses and small companies, tailored to the real needs of each client:
    • Organization and maintenance of files, contracts, client documentation, and key records, ensuring order, up-to-dateness, and easy access.
    • Organization and review of invoices, tickets, and expense receipts for submission to the accounting firm.
    • Updating contact databases, supplier records, and CRM entries.
    • Following up on communications with clients and suppliers, identifying relevant information, pending issues, and subsequent actions.
    • Communication and follow-up with accounting firms (payroll, accounting...) and external suppliers to prepare documentation, resolve administrative queries, and keep processes up-to-date.
    Comprehensive Business Development and Management for 6 years: daily administration, invoicing, expense tracking, document management, and coordination with accounting, legal, and financial advisors.
  • Accenture,
    Executive Assistant ES/EN — Support for Partners and Senior Executives
    BANKING AND INSURANCE
    January 2007 - January 2019 (12 years)
    Madrid, Spain
    Liaison point between senior executives, their teams, and international clients within a dynamic international consulting environment.
    Administrative Management:
    • Management of complex schedules for several senior executives, balancing changing priorities, time zones, and client commitments.
    • Planning and booking national and international travel.
    • Organizing meetings, executive committees, and internal and international events: agendas, materials, and logistics.
    • Recording and managing expenses for executives and teams.
    • Organizing and maintaining corporate documentation, national and international client information, contact databases, and strategic records, ensuring their up-to-dateness, accessibility, and confidentiality. Optimization of medical appointments, organization of records and documentation, tracking of appointments, and compliance with occupational health deadlines and protocols. Liaison between the Medical Center, Human Resources, and the Occupational Risk Prevention department, ensuring regulatory compliance.
  • DirecTV
    Executive Assistant
    TELECOMMUNICATIONS
    September 1997 - July 2004 (6 years and 10 months)
    Ciudad de México, Mexico
    Served as the link between the headquarters in the United States, the Mexico office, and teams in various Latin American countries.
    Responsible for the administrative setup of new offices in Latin America: defining work processes, creating and updating regional office and contact databases, and coordinating corporate events in different countries.
    During the launch of the Galaxy VIII satellite in Cape Canaveral, a key project within DirecTV's strategic deployment in Latin America, I coordinated the executive and administrative aspects of the project in Latin America: preparing information, organizing processes, communicating with regional teams, and coordinating logistics for assistants from various countries.

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Education

  • Professional Interior Design
    Sheffield School of Interior Design
    Professional Interior Design
  • Specialist Administrative Technician
    Técnico Especialista Administrativo

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