About Marialuisa
Spanish
Native or bilingual
English
Fluent
Experience
- ownVirtual Assistant ES/EN — Business Back Office and Support for Founders and ProfessionalsJanuary 2019 - Today (7 years and 7 months)Madrid, SpainPractical support in the daily administration of businesses and small companies, tailored to the real needs of each client:• Organization and maintenance of files, contracts, client documentation, and key records, ensuring order, up-to-dateness, and easy access.• Organization and review of invoices, tickets, and expense receipts for submission to the accounting firm.• Updating contact databases, supplier records, and CRM entries.• Following up on communications with clients and suppliers, identifying relevant information, pending issues, and subsequent actions.• Communication and follow-up with accounting firms (payroll, accounting...) and external suppliers to prepare documentation, resolve administrative queries, and keep processes up-to-date.Comprehensive Business Development and Management for 6 years: daily administration, invoicing, expense tracking, document management, and coordination with accounting, legal, and financial advisors.
- Accenture,Executive Assistant ES/EN — Support for Partners and Senior ExecutivesBANKING AND INSURANCEJanuary 2007 - January 2019 (12 years)Madrid, SpainLiaison point between senior executives, their teams, and international clients within a dynamic international consulting environment.Administrative Management:• Management of complex schedules for several senior executives, balancing changing priorities, time zones, and client commitments.• Planning and booking national and international travel.• Organizing meetings, executive committees, and internal and international events: agendas, materials, and logistics.• Recording and managing expenses for executives and teams.• Organizing and maintaining corporate documentation, national and international client information, contact databases, and strategic records, ensuring their up-to-dateness, accessibility, and confidentiality. Optimization of medical appointments, organization of records and documentation, tracking of appointments, and compliance with occupational health deadlines and protocols. Liaison between the Medical Center, Human Resources, and the Occupational Risk Prevention department, ensuring regulatory compliance.
- DirecTVExecutive AssistantTELECOMMUNICATIONSSeptember 1997 - July 2004 (6 years and 10 months)Ciudad de México, MexicoServed as the link between the headquarters in the United States, the Mexico office, and teams in various Latin American countries.Responsible for the administrative setup of new offices in Latin America: defining work processes, creating and updating regional office and contact databases, and coordinating corporate events in different countries.During the launch of the Galaxy VIII satellite in Cape Canaveral, a key project within DirecTV's strategic deployment in Latin America, I coordinated the executive and administrative aspects of the project in Latin America: preparing information, organizing processes, communicating with regional teams, and coordinating logistics for assistants from various countries.
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Education
- Professional Interior DesignSheffield School of Interior DesignProfessional Interior Design
- Specialist Administrative TechnicianTécnico Especialista Administrativo