Freelancer profile translated to English.
Back to original languageAbout Maria Liliana
Experience in supply chain ERP between industrial buyers-suppliers, hospital systems, SMEs, and auto/home/life insurance through Brokers/Insurers/Banks.
- Participated in E-commerce launch, planning BI, CRM (customers, sales, HR).
- Led Collections and Printing MIS, regulatory and audit reports, manual writing.
- Managed Credit Risk requirements, debtor balance, credit cards, Mifid II, GDPR, LOPD, FATCA.
- Standardized documentation and tools for project and requirement tracking.
- Automated internal and external interface circuits through Batch processes, Control M, and webservices.
- Optimized monthly closing processes for operations, collections, claims, accounting.
- Reduced incident levels in Help Desk, portfolio management, service catalog, configuration, and infrastructure.
- Implemented documentation storage requirements.
- Managed manual and automated testing, case tracking.
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Achilles Group-Business AnalystDecember 2021 - March 2022 (3 months)Barcelona, SpainSenior Functional Consultant – Banco Sabadell Consulting Firms Barcelona Business Analyst – TGV Banco Comafi Functional Consultant - SMS ISBAN/Santander Group Functional Consultant and Processes – BDT for AIG- La Meridional insurance - (02/15 - 06/15).
- Project Manager - Orígenes life, health, and pension insurance - (06/12 - 01/15).
- Project Leader - Functional Analyst - Zurich insurance - (11/04 - 06/12).
- Functional Analyst – ITR for La Caja - (10/03 - 11/04).
- Senior Consultant - BID Project - Directorate of Occupational Medicine - (01/03 – 01/04 – freelance).
- Analyst - Argentine Association of Medical Internet and Bioinformatics- ASAIM (11/97 – 11/04- freelance).
- Functional Analyst / Programmer - HSBC – LBA insurance. (QBE insurance) - (10/93 – 01/03).
- Tax Systems Auditor – AFIP - (01/93 - 09/93).
- Programmer Analyst - Seta Sistemas SRL- (07/ 90 – 01/ 93).
- Head of IT, Head of Residents/IT Resident - Ministry of Health- (88-93).
- Developer at the University of Buenos Aires – Faculty of Economics - (88- 94, freelance).
- Banco de la Nación Argentina- Programmer (01/81- 05/87) STUDIES COMPLETED Degree in Systems Analysis –Argentina, Buenos Aires- CAECE University. Teacher in Informatics and Mathematics - Argentina, Buenos Aires- National Technological University. English: Advanced Level. TEACHING AND VOLUNTEERING Teacher for adults, adolescents, children in computer institutes, volunteer programs, schools in: HTML, Java Script, Office, accounting software, Network installation and configuration. Trained professionals (doctors, accountants) and employees of public hospitals in various software. Achilles: Management of evolutionary and corrective requirements for supply chains between buyers/suppliers in Europe/LatAm. Banco Sabadell: Distribution area requirements for GDPR, Mifid, FACTA, Personal Loans. Participated in all phases of the migration of credit card insurance for TSB Bank. MiFID II, analysis of processes to adapt them to regulations. PMO functions. Banco Comafi: Policy administration (ERP-ISOL) for insurance companies (channels) for life/home/health/auto products. Coordinated interfaces with suppliers, insurance companies, and the Bank's backend. Isban (Santander Group): Credit Risk and VAT Tax projects. Tools: TSO, Changeman, Sharepoint, Ldir, Cobol CICS, DB2, Remedy, Visio, Change Management (Internal Requirements), Selenium. AIG – La Meridional Seguros: Managed all phases of the requirements/incidents/projects lifecycle Tools: Jira-Confluence (requirements), Enterprise Architect with BPMN (processes). Origenes life, health, and retirement insurance: Policy administration (ERP-Gauss), e-commerce (company website), CRM (sales and human resources), business intelligence (strategic planning). Management of interfaces with brokers, banks, and accounting system. Trained users in product parameterization. Audit and regulatory reports (SSN, money laundering, Afip). Zurich-seguros: Managed resources and tasks for projects/requirements/incidents/improvements for issuance, treasury, collections, accounting, claims, reinsurance, interfaces with subsystems in cobol/as400, sap, web, (.NET and SQL server with workflow), cognos, siebel, soa, and external interfaces with banks, credit cards, mass payment methods, insurance superintendence, brokers, alliances). Designed and documented functional and user test cases. La Caja: Analyzed, designed, and tested requirements. Prepared product manuals. Asaim: Development of scientific society websites, coordinated medical informatics courses. Analyzed/implemented biomedical software and clinic administration. Directorate of Occupational Medicine: Analyzed, designed, programmed, and implemented a medical leave system.
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Education
- Licenciatura en Análisis de SistemasUniversidad CAECE.Licenciatura en Análisis de Sistemas
- Docente en Informática y MatemáticaUniversidad Tecnológica Nacional.Docente en Informática y Matemática