Freelancer profile translated to English.
Back to original languageAbout Maria
I support SaaS, platform, and B2B companies in making their billing, payment flows, accounts receivable, and recurring revenue (MRR / ARR) stable, transparent, and scalable. My focus is on clean billing processes, reliable cash flow, dunning, and reducing payment defaults – ensuring that management, investors, and operational teams always have access to reliable figures.
My particular expertise lies in the following areas:
- Order-to-Cash / Revenue Operations: Management of all processes from invoicing to payment receipt
- MRR / ARR Reporting: Creation of meaningful reports for management and investors
- Accounts Receivable Management & Dunning: Monitoring of open receivables, escalations in case of payment delays, coordination with collection agencies
- Contract and Cancellation Management: Management of contracts, upgrades, downgrades, and cancellations
- Interface Management: Close coordination between sales, accounting, support, and external partners
I work both on a project basis and in ongoing support, specializing in projects where revenue processes need to be optimized, cash flow stabilized, or errors in billing and accounts receivable management reduced. Achieved results include, for example, transparent reports, secured payment flows, reduced bad debt losses, and more efficient interfaces between teams.
Companies with subscription models, digital platforms, or international clientele particularly benefit from my expertise, as small errors in billing or accounts receivable management can have a direct impact on cash flow, MRR/ARR, and investor metrics.
German
Native or bilingual
English
Fluent
Russian
Native or bilingual
Remote only
Primarily works remotely
Experience
- osapiens Services GmbHAccounts Receivable ManagementE-COMMERCEOctober 2024 - December 2024 (2 months)Köln, Germany- Invoice creation and verification- Management and maintenance of accounts receivable accounts- Processing and clarification of customer complaints- Monitoring of payments, receivables, and payment delays- Escalation management for payment delays- Initiation and monitoring of multi-stage dunning procedures- Subsequent claim management- Creation of monthly reports on Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR)- Coordination and management of Accounting JIRA tickets- Interface management with internal and external partners such as Account Managers, Dunning Department, and collection agencies- Contract management / Cancellation management- Support in internal organizational and back-office activities
- ftrace GmbHManagement SpecialistE-COMMERCEJuly 2016 - September 2022 (6 years and 2 months)Köln, Germany- General administrative support in daily operations (PMO)- Handling of general telephone and written correspondence- Support in Accounting- Master data maintenance- Appointment scheduling and coordination- Creation of document templates- Travel planning, booking, and expense reporting- Translation activities Russian, English, German
- Uniklinik Köln - DHSGStudent AssistantMEDICALSeptember 2013 - June 2016 (2 years and 9 months)Köln, Germany- Entry of data from Case Report Forms (CRFs) into a patient database- Assistance in preparing documents for the submission of clinical studies to ethics committees and authorities- Assistance in sending out newsletters- Supportive guidance of other student assistants in their areas of responsibility- Assistance in preparing and filing the paper-based Standard Operating Procedure System in Quality Management
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Education
- Bachelor of Business Administration (BBA), B.A.Bachelor of Business Administration (BBA), B.A.
- Bachelor of Business Administration (BBA)FOM University of Applied Sciences for Economics and Management2018Bachelor of Business Administration (BBA)