Freelancer profile translated to English.
Back to original languageAbout M
Web Project Manager, I hold a Master's degree in Digital Strategy and have worked in various sectors (construction, tourism, banking, and cosmetics).
I am proficient in ticket management tools, project management tools, and have administered several business tools.
Furthermore, I support companies in change management during the deployment of new tools and technologies.
I am fluent in French, English, and Italian.
French
Native or bilingual
English
Fluent
Italian
Native or bilingual
Arabic
Fluent
Can work on-site
Paris (up to 50km)
Experience
- L'Oréal SA - L'Oréal FranceBusiness Analyst SupportFASHION AND COSMETICSApril 2022 - Today (4 years and 2 months)Clichy, FranceProject steeringCoordination with the IT teamManagement of the deployment of a document management toolPlanning and monitoring of data migrations to the document management toolManagement of development requestsRequirements gatheringWriting functional specificationsDefinition of deliverables and verification of deliverable qualityManagement of tickets/incidents on ServiceNowChange management (User training, webinars, documentation)
- Intesa SanPaolo ServitiaPMOBANKING AND INSURANCEJanuary 2021 - November 2022 (1 year and 10 months)Luxembourg, LuxembourgCreation of reporting and progress reports on the project(s) monitoredCommunication on project progressProject budget monitoringProject risk monitoringBudget management (man-days, budget, schedule, etc.)Preparation of project documentationManagement of ticket and project request progress
- The originals human hotels & resortsDigital Project ManagerTRAVEL AND TOURISMJuly 2020 - December 2020 (6 months)Paris, FranceManagement and support of information systems (CRS, GMS, CMS, CRM)Analysis, monitoring, and reporting of activity and anomaliesImplementation and coordination of the project for the brand's digital visibilityCoordination with service providers (Amadeus, Uberall, ...) and management of evolution ticketsManagement of tickets on SalesforceFull deployment of projects (launch, planning, animation, monitoring and testing, change management)Requirements gathering
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Education
- Master in Digital StrategyISEM (University of Côte d'Azur)2019Marketing Digital, Gestion de la transformation numérique, Web SEO, e-CRM, UXDesign, ..
Certifications
- JS.0x: JavaScript IntroductionW3C2019
Skill set (32)
Categories
- Other