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Laura C.LC

Laura C.

📈 CRO | Customer journey & UX optimization 🔍

€290/day
2 projects
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laura

I optimize your customer journey based on UX data.

🎯 The goal: reduce leakage and increase conversions.

✅ Result: increase sales without increasing the advertising budget.

► What I offer

1. CRO Audit
> Analysis of the user journey and UX data
> Analysis of the site's UX architecture
> Identification of friction points
> Identification of untapped opportunities
> Recommendations for optimization to implement

2. A/B Testing
> Performance of a CRO audit
> Creation of an optimization roadmap
> Management of A/B tests via an A/B testing tool
> Participation in the implementation of successful tests on the site

My tools

> Data: Google Analytics, Hotjar, ContentSquare, Google Tag Manager
> A/B testing: A/B tasty, Kameleoon

🏅 Certified Hotjar, Google Analytics, ContentSquare & Kameleoon

About me

> +5 years of experience in E-commerce & CRO (large groups, agencies, consulting): The Kooples, Decathlon, Simone Pérèle, Sanofi, Nexity and others
> 360° approach: I address conversion in its entirety: acquisition, data, product, and user experience, to improve performance at every stage of the user journey.
> Graduated with a master's degree in digital strategy

📩 Feel free to contact me, I usually reply within the hour.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Freelance
    CRO Manager
    June 2025 - Today (1 year)
    As CRO Manager, my role is to optimize website conversion rates through a structured, data-driven approach.

    >Define CRO strategy and roadmap:Prioritize tests based on business impact and feasibility.
    >Analyze user journeys and behaviors:Identify friction points and opportunities from UX and analytics data. Determine hypotheses to test.
    >Implement and configure collection tools:Set up tracking, web analytics, and UX analytics tools to ensure data reliability and enrichment. Consent Management Platform (CMP).
    >Create test mockups:Design wireframes and prototypes to translate hypotheses into concrete, testable solutions.
    >Manage A/B tests (optimization & personalization):Validate hypotheses through structured A/B tests.
    >Implement winning tests:Collaborate with Marketing, Product, Tech, and Design teams to implement successful tests.
    CRO User Experience (UX) Web Analytics Conversion Rate Optimization A/B Testing
  • Elevate
    Data Marketing Consultant
    DIGITAL AND IT
    November 2022 - March 2025 (2 years and 4 months)
    Paris, France
    As a Data Marketing Consultant, I assisted companies such as Sanofi, Decathlon, and The Kooples in fully leveraging their web and marketing data to improve their digital performance.

    >KPI Definition:Translate business and digital challenges into clear, measurable performance indicators.
    >Implementation and management of collection tools:Tracking, Web Analytics, UX analytics, Consent Management Platform (CMP), to enrich, validate, and optimize web data collection.
    >Performance Analysis:Identify growth and optimization opportunities by analyzing web and marketing data.
    >Conversion Rate Optimization (CRO):Design and manage data-driven A/B tests to improve user experience and maximize conversions.
    >Data Visualization:Create and configure interactive dashboards, facilitating access and use of web data by all teams.

    Tools:
    Analytics: Google Analytics 4, Piano Analytics, Piwik Pro
    Tracking: Google Tag Manager
    CMP: OneTrust, Cookie Bot
    CRO: ContentSquare, A/B Tasty, Kameleoon
    Dashboarding: Looker Studio, Tableau, Figma
    CRM: Salesforce
    Google Tag Manager Google Analytics Tracking Data Analysis Conversion Rate Optimization (CRO)
  • Nexity
    Digital Marketing Officer
    REAL ESTATE
    September 2020 - September 2022 (2 years)
    Paris, France
    As a Digital Marketing Officer, my mission was to develop prospect acquisition and enhance brand visibility and awareness.

    >Lead Generation:Develop multi-channel acquisition strategies (defining objectives, levers, KPIs, budget allocation, targeting, deliverables) to generate qualified leads.
    >Analysis and optimization of advertising campaigns (social ads, SEA, emailing, SMS, affiliate, etc.):Monitor KPIs, recommend optimizations in a continuous improvement approach.
    >Digital Project Management:Brief internal/external experts on expected deliverables (landing page, emailing, content), coordinate to ensure quality, consistency, and deadlines.
    >Email Marketing:Design and set up email marketing campaigns (email sequences, audience segmentation), monitor performance (deliverability, open rates, CTR).
    >Landing Pages:Design optimized landing pages to maximize the conversion of traffic generated by advertising campaigns.
    >UI Design:Design optimized landing page and emailing mockups (layout and copywriting) for conversion.
    >Innovation:Study and propose new innovative mechanics to boost the conversion funnel and digital campaigns.
    >Content Creation:Produce engaging and attractive visuals and videos adapted to different channels (social ads, social media, landing page, emailing).
    >Digital Communication:Develop editorial calendars and write posts adapted to each network (Facebook, LinkedIn).
    >Internal Communication:Develop and implement internal communication tools (newsletters, webinars, articles).
    Project Management Acquisition Strategy Meta Ads Landing Page Lead Generation

Reviews

5.0

Out of 2 ratings

A

Aurore

Optimisation de CRO sur site e-commerce shopify - Kahng

Reviewed on 2/1/2026

Overall, the mission went very well. Laura assisted us in implementing quick wins to improve the site's CRO. The planned actions were executed according to the initial scope and within the given deadlines. She demonstrated rigor and professionalism, particularly through a daily summary of actions taken, allowing for clear and real-time progress tracking. Laura was available, efficient, and autonomous throughout the mission. A smooth and satisfactory collaboration.
O

Olivia

Consulting

Reviewed on 10/6/2025

Excellent work, meets our expectations for optimization. Professional and fast. I recommend Laura.

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Education

  • Master in Digital Strategy and Project Management
    SUPDEWEB
    2022
    Objectif du programme : Maîtriser la gestion de projet digital. Principaux sujets étudiés : Gestion de projet digital, méthodologie SCRUM, analyse de données, growth hacking, traffic management, UX/UI design, programmation web (HTML, CSS, JavaScript, SQL) et d’autres.
  • Bachelor in E-commerce and Digital Marketing
    SUPDEWEB
    2020
    Objectif du programme : Maîtriser les principaux leviers d’acquisition digital et plateforme e-commerce. Principaux sujets étudiés : CMS, SEA, SEO, SMA, growth hacking, web design, marketing d'influence, stratégie d’image de marque et d’autres.

Skill set

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