Margot P.

Main tasks:

- Coordination of communication projects: operational monitoring of print and digital campaigns, schedule management, supplier follow-up, progress reporting

- Project management assistance: note-taking, meeting preparation, minutes writing, agenda management

- Content creation: writing internal and external materials (newsletters, social media posts, press releases)

- Client and partner relations: interface between the project team and clients, follow-ups, document sending, validation tracking

- Monitoring & benchmarking: research for creative inspiration, analysis of communication/digital/client sector trends

Skills developed:

• Organization, rigor, autonomy

• Proficiency in office and collaborative tools (Google Workspace, Trello, Canva, Mailchimp...)

• Excellent written and oral communication

• Ability to manage multiple projects simultaneously with short deadlines

Main tasks:

- Processing customer orders (Hospitals, Clinics): entry, verification, tracking until invoicing

- Logistics management of deliveries: coordination with the warehouse, shipment planning, carrier tracking, dispute resolution

- Customer relations and after-sales service: handling calls, tracking requests, responding to complaints and follow-ups

- Administrative and commercial follow-up: updating customer databases, preparing dashboards, archiving commercial documents

- Inter-departmental collaboration: daily interface with sales, marketing, and logistics teams to ensure smooth service

Skills developed:

• Rigor, responsiveness, and customer service orientation

• Proficiency in office tools (Excel, SAP)

• Management of large volumes of orders with precision

• Ability to manage priorities in a dynamic environment