About Margot
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Experience
- CHANELE-Business Project ManagerLUXURY GOODSFebruary 2024 - Today (2 years and 4 months)Paris, France- Plan, coordinate, and monitor the progress of ongoing projects- Organize and lead meetings (dailies, retrospectives, etc.)- Manage risks, issues, and actions to ensure smooth execution- Work with tech teams to estimate effort and timelines- Report progress and key indicators to stakeholders- Ensure the quality of deliverables and adherence to deadlines- Document processes, track actions and decisions
- Alibaba GroupE-commerce Manager (Campaign & Onsite Manager)E-COMMERCEMarch 2022 - August 2023 (1 year and 5 months)- Project Management: coordination of cross-functional teams globally, across divisions and IT.- Collaboration in customer data management (optimization of internal tools) and contribution to MDM projects- E-business project management, aligning them with KPIs (GMV, orders, buyers, AOV...)- Content and asset management- CRM Project Management: implementation and improvement of personalization tools (definition of NL strategy, loyalty program, re-purchase)- Operational supervision: monitoring user stories, participating in testing and feature demonstrations at each development cycle (domains: homepage, LP, and channels).- Plan and manage (end-to-end) platform campaigns, including post-campaign analysis.- Analyze ongoing campaigns, which includes monitoring performance and collecting accurate data, and translating them into insights and recommendations for necessary optimizations.- Proactively recommend and support the implementation of new campaign mechanisms and strategies to drive performance and engagement.- Work with multiple stakeholders across organizational functions to manage cross-category campaign planning.- Be the expert who understands the key functional and non-functional capabilities or limitations of the system and its individual modules that will drive merchandising on campaign landing pages, from both a business and design perspective.- Understand the end-to-end customer journey and recommend action plans at each touchpoint to increase overall revenue.
- Ideal Standard GroupE-Retail Manager / E-Commerce ManagerRETAIL (SMALL BUSINESS)April 2020 - February 2022 (1 year and 10 months)- Develop and implement a coherent and results-oriented digital strategy for the company, in France and internationally- Content and asset management- Work closely with various company teams on an annual marketing plan for each partner (marketing, sales, customer service, etc.) to ensure alignment of digital objectives and strategies- Monitor digital market trends and developments to identify new growth opportunities- Analyze and report on the company's digital performance and propose continuous improvements- Manage commercial relationships for the portfolio- Implementation of commercial actions and e-merchandising/trade marketing actions- Define SEO/SEA/SEM strategy in agreement with the Marketing Director- Manage brand image and editorial charter in agreement with the communications manager- Monitor P&L and report to the sales director
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Education
- Master 2 Digital Business & E-commerceEBS Paris2017