Margot D.

Hello,

Margot, nice to meet you!

Certified SAFe® 6 digital & product owner consultant, I have been supporting companies for over 6 years in their digital transformation, e-commerce, and marketplace projects. My role: to connect business strategy with concrete solutions, by managing projects from start to finish.

I work on both strategic framing (opportunity studies, solution selection, customer journey definition) and operational management (coordination of business/IT teams, launch of CRM & loyalty programs, optimization of digital performance).

🔑 Key Expertise:

- Product Ownership & Product Management: Discovery, user stories, prioritization, roadmap, agile management.

- E-commerce & marketplaces (Mirakl certified): framing, replatforming, sales optimization plan.

- Omnichannel strategy: audit, customer journey definition, digital organization and transformation.

🚀 Some recent successes:

- Product Manager for a loyalty application for a national DIY chain: design, prioritization, and delivery management of a digital program that recruited over 110,000 members in 1 year,

- Product Owner of an omnichannel system (implementation of Click and Collect and redesign of the mobile app/loyalty journey) for a fast-food leader.

- Complete audit and definition of a digital and organizational roadmap to improve customer experience and boost sales performance for a premium furniture brand.

- Strategic framing and B2B/B2C opportunity studies to identify new growth drivers and select the most effective digital solutions.

💡 My added value: transforming business ambitions into concrete solutions, thanks to a pragmatic, cross-functional, and results-oriented approach.

Do not hesitate to contact me so we can discuss your project further,

See you soon,

Margot