Freelancer profile translated to English.
Back to original languageAbout Margaux
Want to optimize your processes but don't know where to start? Have ideas but not the method? Or need to validate that your solutions are suitable for your business?
An engineer by training, I have been supporting SMEs in various sectors for over 5 years in analyzing their processes and implementing simple solutions. My role: to transform your business objectives into clear, efficient, and easy-to-use systems for daily use.
🌐 Areas where I have supported companies:
- Technology: incubators, digital transformation experts
- Consulting: strategy, financial management
- Recruitment: placement agencies, specialized firms
- Construction: foundation, excavation, house lifting
- Retail: convenience stores
- Health: clinical research organizations
- Others: Housing cooperative, wine distributors, chimney sweeps, etc.
💡 How I can help you:
Business Analysis:
- Understand and clarify your business needs
- Model your processes (BPMN)
-> Main expertise:
CRM, Project Management Systems
Software Recommendation:
- Evaluate the relevance of Zoho for your organization.
Systems & Process Architecture:
- Design software architecture adapted to your daily operations
- Model business flows and functional steps
Zoho Implementation:
- Configuration: CRM, Projects, Books, Expense, Sign, Recruit, Desk, Contracts, WorkDrive, Flow, etc.
- Training and Support
- Automations and Integrations between applications
- Data import
💎 My way of working:
HONESTY: reducing complexity and avoiding unnecessary custom development.
PROACTIVE COMMUNICATION: for constant alignment
🎯 My philosophy
Simple processes, functional tools, and a structure that allows for growth.
Want to improve your processes or optimize your Zoho ecosystem?
I would be delighted to chat with you!
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- ToolyIT Business Analyst - Zoho IntegratorJune 2021 - July 2025 (4 years and 1 month)Montréal, Canada
- Managed about 30 projects for SMEs offering services in technology, health, construction, recruitment, etc.
- Designed architecture and configured software solutions within the ZOHO suite (ERP) for about 20 clients
- Programmed solutions in Zoho Deluge within and between Zoho applications via API
- Training and Support
- Margaux SoyezIT Business Analyst - Zoho IntegratorJuly 2025 - Today (1 year)I transform SME needs into simple solutions.My services: business analysis, process mapping, software recommendation, software architecture, Zoho implementation (configuration, training, support).
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Education
- Engineering DegreeEngineering Degree2019Généraliste spécialité Bâtiment Travaux Publics
- Master's in Construction Engineering, specializing in Project ManagementSchool of Technology (ÉTS)2019
Certifications
- Certified Zoho Analytics & BI AdminZoho2024
- Certified Zoho Books ProfessionalZoho2024