Freelancer profile translated to English.

Description

With over 3 years of experience in event coordination, customer relations, and customer experience, I am looking for a new professional challenge. Autonomous, dynamic, and rigorous, I am keen to evolve in stimulating and demanding environments.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km)

Paris Entertainment Company
Quality Officer
October 2024 - January 2026 (1 year and 3 months)
Paris, France
Implementation and management of quality processes for the adidas arena and Accor Arena. Monitoring customer experience. Relations and follow-up with service providers. Supervising cleaning and waste management services for event sites. Ensuring the quality of service and compliance with specifications according to quality, safety, and hygiene standards.
Paris Entertainment Company
Cleaning and Waste Management Officer
September 2023 - October 2024 (1 year and 1 month)
Management of event requests. Planning and coordination of Cleaning and Waste operations for the reception of the Olympic and Paralympic Games at the Bercy (Accor Arena) and Chapelle (adidas arena) sites. Management of service providers and follow-up with on-site teams. Budget management. Opening of the adidas arena. Formalization of procedures to ensure their proper application. Participation, follow-up of calls for tenders, and selection of service providers.
Ligue Nationale de Rugby
CSR Intern
September 2022 - September 2023 (1 year)
Strategic and operational support to the CSR department on its 3 pillars: Social, Environmental, Solidarity. Assistance in the preparation of the carbon footprint assessment for LNR. Management of Climate & Environment partner relations. Coordination of CSR event activations (Boxing-Day, TOP 14 semi-finals and finals, International Days for the Fight against Racism, Antisemitism, and IDAHOT).