Freelancer profile translated to English.

Description

Exceptional hospitality is not improvised: it is built through rigorous operations, strong teams, and constant attention to detail. This is what I have focused on for over 8 years.

Having spent these years in Asia developing concepts, teams, and systems for excellent establishments, I now bring this same expertise to my clients at every stage: from opening strategies to on-site training.

My deep conviction: the best advice does not stop at the recommendation. It stays until the establishment operates flawlessly.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Paris Society Consulting
Operations Director
September 2025 - Today (9 months)
Paris, France
• Steering the development of the Operations division within Paris Society Consulting
• Operational support for client establishments throughout the project lifecycle:
Operational implementation of concepts
Conception and execution of the pre-opening strategy
Training and on-site coaching for front-of-house and kitchen teams
Menu development in collaboration with culinary, bar, and wine teams
Creation of standard operating procedures (SOPs), service manuals, and e-learning platforms adapted to each concept
Recruitment of management and operational teams
Post-opening audits and performance reviews
Black Sheep Restaurants
Associate Director
July 2023 - December 2024 (1 year and 5 months)
Hong Kong
• Member of Black Sheep's management team, contributing to the group's long-term development strategy and the implementation of the group's culture and values.
• Directed the operations of 13 restaurants, managing a team of 150 employees and overseeing an average annual turnover of 30 million USD.
• Monitored global KPIs and drove continuous improvement of processes.
• Supervised budgeting, resource allocation, and cost optimization, achieving an overall cost reduction of 15% in one year.
Black Sheep Restaurants
Operations Manager
May 2022 - July 2023 (1 year and 2 months)
Hong Kong, Hong Kong SAR China
• Directed the operations of 3 high-end restaurants, representing a combined annual turnover of 12 million USD.
• Maintained Michelin service standards and developed premium service requirements.
• Developed and implemented a new bar concept within an existing premium establishment, generating a 25% increase in the establishment's turnover.
• Developed the in-house VIP experience through structured training and innovative programming.
• Organized large-scale events in Hong Kong and abroad, in collaboration with international luxury brands and local hospitality players.