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Margarita CarrascoMC

Average response time: 1 hour

About Margarita

Senior Knowledge Management professional with over 20 years of experience designing and leading knowledge
ecosystems in technical, industrial and highly regulated organisations.
Specialised in the creation and consolidation of Knowledge Management Offices (KMO), Communities of Practice,
and organisational learning programmes, embedding knowledge management into core business processes
(innovation, training, operations and transformation) and aligning knowledge strategy with corporate objectives.
Proven experience working closely with engineering teams in complex and regulated technological environments.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
Madrid (up to 50km)

Experience

  • Independent
    Independent Knowledge Management Consultant
    CONSULTING AND AUDITS
    August 2025 - Today (10 months)
    Madrid, Spain
    • Advising organisations on Knowledge Management strategy, governance and operating models
    • Designing and implementing Communities of Practice supported by Microsoft 365
    • Defining policies, taxonomies, ownership models and knowledge lifecycle management
    • Applying Generative AI to knowledge reuse and expert knowledge transfer
    • Working closely with Technology, HR, Communications and Business stakeholders
    Microsoft 365 (SharePoint, Teams, Copilot) and corporate intranets Communities of Practice design and facilitation Change Management & Enablement Knowledge Strategy & Governance Stakeholder Management
  • Xcalibur Smart Mapping
    Director of Knowledge Management
    TECH
    April 2023 - July 2025 (2 years and 3 months)
    Madrid, Spain
    • Led Knowledge Management initiatives with highly specialised technical teams (geologists, geophysicists and engineers)
    • Designed and implemented a corporate knowledge ecosystem using Microsoft 365 / SharePoint
    • Defined policies and methodologies for expert knowledge capture and transfer
    • Drove cross-functional collaboration between technical and corporate areas
    • Improved technical onboarding for engineering and scientific profiles and increased operational consistency
  • Awin
    Knowledge Management Manager
    TECH
    January 2021 - January 2023 (2 years)
    Barcelona, Spain
    • Led global Knowledge Management initiatives for Operations and Support teams
    • Standardised content structures and quality criteria across regions
    • Increased self-service and knowledge reuse
    • Promoted shared knowledge practices across distributed teams

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Education

  • Bachelor's Degree
    ITESM – Tecnológico de Monterrey
    Bachelor's Degree

Certifications

  • Scrum Master
    Scrum.org
    2019
    Team Enablement Stakeholder Alignment Backlog Management Continuous Improvement Scrum Framework Impediment Removal Delivery Governance Agile Facilitation Cross-functional Collaboration Agile Change Management

Skill set

Categories