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Marek SimonMS

Marek Simon

Automation | n8n | E-commerce | AI Agent | CUSTOMER SERVICE

€600/day
Košice, SK
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marek

I help e-commerce businesses optimize their customer service with tailor-made AI agents dedicated to customer support.
These agents automatically handle recurring requests (orders, deliveries, refunds) while escalating sensitive situations to a human.
My clients significantly reduce their support costs, gain valuable operational time, and sustainably improve customer satisfaction.
A smoother, more reliable, and truly scalable customer service.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Agence d’agents IA SAV
    Director
    February 2026 - Today (4 months)
    I help e-commerce businesses optimize their customer service with tailor-made AI agents dedicated to customer support.
    These agents automatically handle recurring requests (orders, deliveries, refunds) while escalating sensitive situations to a human.
    My clients significantly reduce their support costs, gain valuable operational time, and sustainably improve customer satisfaction.
    A smoother, more reliable, and truly scalable customer service.

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