About Marc
French
Native or bilingual
English
Fluent
Experience
- SUEZ GROUPEChange Management and Training ConsultantENVIRONMENTALJanuary 2022 - Today (4 years and 5 months)Courbevoie, FranceMission: SUEZ – Paris La Défense: Change Management for the E-boost Sludge and waste software for wastewater treatment plant operatorsContext: Need to digitize order taking between plants and sludge disposal suppliersArea of intervention• Project management for deployment with the SUEZ National Purchasing team• Creation of user manuals• Creation of training materials with exercises• Creation of video tutorials with Camtasia for Perf’Eau• Deployment by SUEZ Region: facilitation of kick-offs, remote training with user hands-on• Post-deployment follow-up with lessons learned• Support via IT4US (ServiceNow) for ticket trackingSoftware used: Eboost Boues, Perf’Eau, Office 365 Suez, Forms, Booking, IT4US (ServiceNow), Camtasia
- ACENSIChange Management Consultant - Office 365DIGITAL AND ITJune 2021 - Today (5 years)Courbevoie, FranceMission: Energize the internal HelpDesk and orient it towards a “Digital Workplace” approachContext: Transition to Microsoft 365 for all Paris headquarters employeesArea of intervention:
- Development of use cases with Microsoft 365 tools (Sales, Recruiters, etc.) and others (Kahoot, Canvas, etc.)
- HelpDesk team training
- Training sessions for users by topic and profile
- Implementation of innovative materials: videos, podcasts, and hybrid events (MeetUp)
- Facilitation of the “Ambassadors” network
Software used: Office 365, Jira/Confluence, Camtasia, Kahoot, Canvas, Adobe ExpressMission: Training on generative AIContext: Need to train sales, recruiters, and other functions on the use of Chat GPT and other generative AIsArea of intervention:- Needs analysis, consideration of security and budget constraints
- Training plan for the 3 target audiences
- Creation of the 3 sets of materials and practical workshops
- Deployment in half-day sessions
Software used: Chat GPT, Copilot, Claude, Mistral, Midjourney - Université Paris DauphineAssociate ProfessorEDUCATION AND E-LEARNINGSeptember 2018 - Today (7 years and 9 months)Paris, FranceHead of the "Finance Function Digitalization" Certificate with DFCG: pedagogical coordination, prospecting, training facilitation:• Artificial Intelligence Workshops• Contracting with an IT provider• Reporting in the digital ageMaster 2 "Corporate Finance Management": teaching a Business Intelligence course with workshops on Power Query and Power BI (18 hours)
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Education
- DEA 128 (Master 2) in Concepts and Methods of Business DiagnosisUniversité Paris Dauphine-PSL1995
- Agrégation in Economics-ManagementENS (École Normale Supérieure) de Cachan1992