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Marc OutteryckMO

Marc Outteryck

Automation Consultant (Make, Airtable, CRM)

€350/day
Paris, FR
0-2 years
Business Process Automation
Task Automation
CRM
Make Automation
No code

Average response time: 1 hour

Freelancer profile translated to English.
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About Marc

I help VSEs/SMEs and operational teams who want to save time, reduce errors, and make their business processes reliable through automation.

My approach is based on over 10 years of experience in high-demand industrial and medical environments (quality, traceability, zero-defect), now applied to no-code automation with Make.

👉 I prioritize understandable, documented, and easily maintainable automations so that you remain autonomous even after my intervention.

What I do specifically:
  • Business process automation (CRM, lead tracking, follow-ups, reporting)
  • Connecting and synchronizing tools: Make, Airtable, Google Sheets, Notion, Gmail, API
  • Workflow security (anti-duplicates, idempotency, error management)

My method:
  • Quick audit of the existing situation and understanding of business needs
  • Proposal of clear solutions adapted to real constraints
  • Implementation of simple, robust, and sustainable systems
  • Intervention on complete creations as well as improvements or redesigns of existing scenarios.

🎯 Goal: intelligent automation to secure your processes and support your business in the long term.

👉 First no-obligation discussion to define your needs.
Real Estate
E-commerce
Large Retailers
Digital and IT Services
Consulting and Audits

  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Freelance
    Automation Consultant (Make, Airtable, CRM)
    January 2025 - Today (1 year and 5 months)
    Design and improvement of automations for VSEs/SMEs to ensure the reliability of business processes:
    • Lead tracking, CRM, customer follow-ups, error management, and reporting
    • Implementation on Make and integration with Airtable, Google Sheets, Notion, Gmail, and APIs.
    • Business logic-oriented approach, focusing on robustness and maintainability, with prior audit and solutions tailored to actual needs.
    Make Automation CRM Business Process Automation Data Reliability Task Automation
  • BEST'R DEVELOPPEMENTS
    Technical Manager / Industrial Project Management
    January 2020 - January 2022 (2 years)
    Croissy-Beaubourg, France
    Technical Manager with cross-functional responsibilities in industrial and medical environments, combining project management, client relations, and structuring of technical processes.

    • End-to-end piloting of technical projects (coordination, planning, deliverable tracking).
    • Direct interface with clients: needs analysis, support, and post-commissioning follow-up.
    • Technical training of clients on industrial equipment (air compressors, vacuum pumps).
    • Structuring and transmission of technical information (procedures, documentation, client tracking).
    This experience allowed me to develop a strong culture of reliability, zero-error, and process traceability, now used for robust business workflow automation with Make and CRM tools.
    CRM Project Management
  • Georg Fischer
    After-Sales Service Technician and Trainer
    January 2012 - January 2020 (8 years)
    Palaiseau, France
    Field After-Sales Service Technician specializing in high-precision machinery used in critical environments (aerospace, defense, medical, military).

    • On-site interventions for clients in France in contexts with high quality and safety requirements.
    • Diagnosis, incident resolution, and recommissioning of critical equipment.
    • Strict adherence to procedures, quality standards, and traceability requirements.
    • Communication with client teams in complex technical environments.
    This experience allowed me to develop a strong culture of reliability, zero-defect, and traceability, which is now directly applied to the design of robust and secure automations with Make.
    Project Management

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Education

  • No-code automation & business workflows (Make)
    Make Academy
    2025
    Formation officielle Make Academy couvrant les fondamentaux et niveaux intermédiaires de l’automatisation no-code. - Conception de scénarios Make robustes et maintenables - Automatisation de processus métiers (CRM, leads, reporting, relances) - Connexion et synchronisation d’outils (Make, Airtable, Google Sheets, Notion, Gmail, API) - Gestion des erreurs, idempotence, anti-doublons et sécurisation des workflows - Bonnes pratiques de structuration, lisibilité et documentation des scénarios Formation orientée qualité, fiabilité et autonomie client avec une apporche pragmatique de mise en production et de maintenance des automatisations.
  • Bachelor's degree, Application Developer
    OpenClassrooms
    2024
    bac +4, Développeur d'application
Check out Marc's education

Skill set

Business Analysis
Data Reliability

Categories