About Marcos
IT Consultant specialized in designing, deploying, managing, and supporting Microsoft Azure, Citrix VDI, Citrix Virtual Apps and Desktops (XenApp & XenDesktop), VMware, Office 365, Citrix Netscaler, AWS and other IT infrastructure technologies. Proficent in DevOps, AD, GPO, DNS, DHCP, MCS, PVS, Powershell scripting.. etc
I can help you analyzing and solving errors, transforming technologies, migrating projects for a specific product or a long-term transformation project to a public or private cloud, or by doing design for an application using any of the technologies mentioned above.
Skills demonstrated in support analysis, software installation, and system configuration.
Windows System Administrator for +10 yrs.
Citrix Administrator and Engineer for +8 yrs.
Bilingual (English & Spanish)
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- REPSOLL3 Citrix Administrator @ GAP15March 2022 - Today (4 years and 3 months)Madrid, Spain▪ Citrix XenApp and XenDesktop Administrator (Virtual Workplace ADM.)▪ Citrix Cloud DaaS and Microsoft Azure Administrator.▪ Provide Helpdesk Level 3 support and resolve problems according to SLAs and KPIs.▪ Netscaler Administrator▪ Powershell specialist▪ Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority▪ Document internal procedures▪ Evaluate existing systems and/or user needs to analyze, design, recommend, and implement system changes▪ Maintain a log of completed work using an incident-tracking application
- SALTOKIIT Systems Administrator @ EinzelNetSeptember 2019 - March 2022 (2 years and 6 months)Madrid, Spain▪ Asimilate and document all internal applications. Develop improvements and fix errors.▪ Citrix XenApp and XenDesktop Administrator.▪ Provide Helpdesk Levels 2&3 support and resolve problems to the end user's satisfaction▪ Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority▪ Document internal procedures▪ Report issues to the Service Desk for escalation▪ Assign users and computers to proper groups in Active Directory, GPOs, scripting... etc.▪ Work with clients to evaluate and solve technical problems▪ Evaluate existing systems and/or user needs to analyze, design, recommend, and implement system changes▪ Maintain a log of completed work using an incident-tracking application
- EinzelNetIT Systems AdministratorFebruary 2019 - September 2019 (7 months)Arca, GA, Spain▪ Citrix XenApp and XenDesktop Administrator.▪ Office 365 Administrator▪ Make evaluation reports▪ Provide Helpdesk Levels 2&3 support and resolve problems to the end user's satisfaction▪ Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority▪ Document internal procedures▪ Report issues to the Service Desk for escalation▪ Assign users and computers to proper groups in Active Directory, GPOs, scripting... etc.▪ Work with clients to evaluate and solve technical problems▪ Evaluate existing systems and/or user needs to analyze, design, recommend, and implement system changes▪ Maintain a log of completed work using an incident-tracking application
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Education
- Grado en Ingeniería Informática, EngineeringUniversidad Politécnica de Madrid2014Grado en Ingeniería Informática, Engineering
- FP Grado Superior en Sistemas de Telecomunicación e Informáticos, Informática, comunicaciones y servicios de asistenciaIES Burgo Las Rozas2011FP Grado Superior en Sistemas de Telecomunicación e Informáticos, Informática, comunicaciones y servicios de asistencia