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Marco MayerMM

Marco Mayer

Customer Success & Backoffice

€200/day
Weiler-Simmerberg, DE
3-7 years

Average response time: 24 hours

Freelancer profile translated to English.
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About Marco

Customer Success Manager & Backoffice - Support as a Virtual Assistant – 100% remote

My name is Marco Mayer and I would like to support you as a Virtual Assistant – flexible, reliable, and completely remote.

Through my training as an automotive salesman, several years of experience in purchasing & disposition, and my current role as Customer Success Manager (100% remote), I bring both technical and digital expertise.

I support you with, among other things:
- Processing customer inquiries via email or ticket
- System data maintenance (Google Sheets, CRM systems)
- General backoffice tasks
- Creation of simple structures (e.g., tables, checklists)
- Support with internal projects
- Video editing with DaVinci Resolve (YouTube videos)
- Creation of simple social media clips (Instagram)

I work very structured, carefully, and organized – and in addition to my commercial background, I also bring experience as a content creator (own Instagram & YouTube channel).

I am happy to support you on an hourly, project-based, or regular monthly basis.

I look forward to discussing a possible collaboration with you without obligation.

Best regards
Marco Mayer
✉️📸 Instagram: @life.fortravel
▶️ YouTube: @life.fortravel
  • German

    Native or bilingual

  • English

    Conversational

Can work on-site
Weiler-Simmerberg (up to 50km)

Experience

  • autofox GmbH
    Customer Success Manager 100% remote
    AUTOMOBILE
    November 2023 - Today (2 years and 9 months)
    Stuttgart, Germany
    Customer Success Manager at autofox GmbH, Focus on Onboarding & Customer Support - for approx. 2.5 years 100% remote
    Customer Success Customer Support Administrative Support Backoffice Data Maintenance
  • Autohaus Seitz
    Dispatcher & Buyer Used Cars
    AUTOMOBILE
    September 2017 - April 2022 (4 years and 7 months)
    Kempten, Germany
    I worked at Autohaus Seitz in Kempten from September 2017 to April 2022 as a dispatcher and buyer for used cars.
    Commercial Activity Purchasing Processing Organization Planning

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Education

  • Commercial Training
    kaufmännische Ausbildung
  • University Entrance Qualification
    Fachhochschulreife

Skill set

Categories